Program Analyst (Informatics)

Veterans Health Administration • Tampa, FL

7d • Onsite

About The Position

The Program Analyst (Informatics) is a full-performance, non-supervisory role at the James A. Haley Veterans Hospital within the Veterans Health Administration. The position enhances the quality, efficiency, and effectiveness of healthcare delivery by integrating clinical and information processes and supporting the adoption and implementation of new technologies across the VHA.

The analyst works with clinical, business, information technology, and informatics stakeholders to support deployment, sustainment, and optimization of health information technology and workflows. The role evaluates information quality and access, promotes interoperability, and uses analytical methods and reporting tools to support decision-making, population management, and improvements to healthcare practices.

The position supports the development and optimization of informatics tools and access associated with the electronic health record. It analyzes workflows, identifies issues and improvement opportunities, develops solutions based on best practices, and evaluates and tests the VHA EHR to support patient care, patient safety, and provider needs. It also supports educational experiences delivered using information solutions and technology. The work schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m. Ad hoc telework may be authorized and discussed during the interview. The position is not virtual.

Requirements

• U.S. citizenship.
• Meet the GS-11 qualification requirement through one of the stated pathways: at least one year of specialized experience equivalent to GS-9; qualifying doctoral-level education or three years of progressively higher-level graduate education leading to a doctorate (or a related LL.M.); or an eligible combination of education and experience.
• Specialized experience, when used to qualify, must be directly related and include communicating among stakeholders to facilitate organizational change; applying practices, theories, and emerging information related to healthcare delivery, informatics, and applications; independently completing analytical projects related to process improvement; experience with data design, collection, management, retrieval, analysis, summarization, and presentation; and knowledge and use of national database architecture and file structure.
• Current federal employees and certain former federal employees must meet the GS-11 time-in-grade requirement of 52 weeks at GS-9 and provide supporting SF-50 documentation.
• Submit transcripts if qualifying based in whole or in part on education; foreign education requires a Certificate of Foreign Equivalency with the transcript.
• Register for Selective Service if subject to the requirement for males born after December 31, 1959.
• Complete a background/security investigation and the online onboarding process, including acceptable identity documentation.
• Participate in the seasonal influenza vaccination program as a condition of employment for VA health care personnel.
• Serve a one-year probationary period or two-year trial period, as applicable.
• Be available for on-call status as needed and flexible hours to meet facility end-user needs.

Responsibilities

• Use communication, education, and leadership to support understanding of and adaptation to organizational updates.
• Provide communication channels for clinical and business teams to support deployment, sustainment, and optimization efforts.
• Build working relationships between the Office of Information and Technology and Health Informatics to support dialogue and sustainment and optimization of health IT solutions and workflows.
• Coordinate subject matter experts to support decision-making across informatics functions and optimize the healthcare system and supporting tools.
• Evaluate content quality, ensure access to knowledge resources, eliminate redundant data sources, and improve information interoperability.
• Apply statistical, machine-learning, visualization, inferencing, and other techniques to support decision-making from point-of-care to enterprise-wide population management.
• Develop reports and information tools using methods and tools such as SQL and SQL Server Reporting Services (SSRS), drawing on VISN and VA Corporate Data Warehouse sources.
• Develop, implement, monitor, maintain, and optimize informatics tools and access associated with healthcare capabilities and the electronic health record.
• Analyze workflows to identify opportunities to improve or optimize the interactions of people, systems, information, and tools.
• Continuously evaluate, test, and improve the VHA EHR to support patient care, patient safety, and provider needs.
• Evaluate workflows end to end, identify issues, develop solutions based on best-practice guidelines, and resolve and communicate changes to maintain and optimize processes that deliver health information technology solutions.
• Support the management and delivery of educational experiences using information solutions and technology in healthcare.
• Perform other duties as assigned.

Benefits

• The announcement states that federal employees receive a comprehensive benefits package, but does not specify individual benefits offered for this position.
• Eligible selected applicants may request prior-service credit toward annual leave accrual; approval is not guaranteed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Ph.D. or professional degree