Program Analyst (Informatics) (Detail)

Veterans Health Administration • Prescott, AZ

5d • Onsite

About The Position

This Program Analyst (Informatics) detail position is based at the Bob Stump Department of Veterans Affairs Medical Center in Prescott, Arizona. Its purpose is to improve the quality, efficiency, and effectiveness of health care by integrating clinical and information processes and supporting the adoption and application of new technologies throughout the Veterans Health Administration. The position is on site; virtual, telework, and remote work are not authorized, and per diem or travel is not authorized.

The detail is not to exceed 120 days, with an anticipated start date of November 2, 2026. It may be extended with concurrence, and a temporary promotion may be authorized for highly qualified candidates. The selectee may be considered for permanent placement without further competition and may be promoted to the full performance level without further competition when regulatory, qualification, and performance requirements are met. The work schedule is Monday through Friday, 7:30 a.m. to 4:00 p.m.; the employee may be on call as needed and work flexible hours to meet facility end-user needs.

The work is usually sedentary but includes periods of walking, standing, bending, or climbing, and carrying light items. It is performed in office, conference room, and clinical or hospital patient-care settings. The work is typically hazard-free and does not require special equipment or clothing.

Requirements

• U.S. citizenship is required.
• Selective Service registration is required for males born after December 31, 1959.
• Must be able to undergo a background/security investigation and complete online onboarding and required pre-employment steps.
• Participation in the seasonal influenza vaccination program is required for Department of Veterans Affairs health care personnel.
• Must serve a one-year probationary period or two-year trial period, as applicable.
• Applicants must meet the qualifications by the announcement closing date, October 30, 2026.
• For current or former federal employees subject to time-in-grade requirements: 52 weeks at GS-7 for GS-9, GS-9 for GS-11, or GS-11 for GS-12; required supporting SF-50 documentation must be submitted.
• For GS-9, qualify through one year of specialized experience equivalent to GS-7, qualifying graduate education, or an eligible combination of education and experience. Specialized experience includes knowledge of automation and software systems affecting clinical practice; data analysis; assisting with process-improvement projects; supporting clinical and business teams in deployment and optimization; and preparing data reports and graphical presentations. The education route requires two years of progressively higher graduate education, a master’s or equivalent graduate degree, or a related LL.B. or J.D.; transcripts are required.
• For GS-11, qualify through one year of specialized experience equivalent to GS-9, qualifying graduate education, or an eligible combination of education and experience. Specialized experience includes stakeholder communication supporting organizational change; applying established practices, theories, and emerging information related to health care delivery, informatics, and applications; independently completing process-improvement analyses; experience with the data life cycle; and knowledge and use of national database architecture and file structure. The education route requires a Ph.D. or equivalent doctoral degree, three years of progressively higher graduate education leading to such a degree, or a related LL.M.; transcripts are required.
• For GS-12, qualify through one year of specialized experience equivalent to GS-11. Specialized experience includes independently conducting full-range data analysis; evaluating workflows end to end and developing best-practice-based solutions; knowledge and use of national database architecture and file structure, analytical techniques, and clinical application development techniques; familiarity with technologies that may benefit health care delivery and ability to troubleshoot functionality and develop solutions; and supporting the success of multidisciplinary teams while leading and managing informatics projects.
• Experience may include paid and unpaid work, including qualifying volunteer experience. Part-time experience is credited based on time spent in relevant activities; applicants must document duties and hours worked.
• Applicants relying on education for qualification must submit transcripts. Foreign education requires a Certificate of Foreign Equivalency with the transcript.
• Must meet the physical requirements of work that is usually sedentary but may involve walking, standing, bending, climbing, and carrying light items.

Responsibilities

• Coordinate computer programs, programming, and electronic health record (EHR) programs; develop project plans; scan for viable solutions to business needs; deploy solutions; and assess whether informatics products and services meet stakeholder needs.
• Contribute to software enhancements, guide process-improvement activities, and partner with information technology colleagues.
• Provide communication channels for clinical and business teams to support deployment, sustainment, and optimization.
• Coordinate among multiple services to support clinical workflows.
• Enhance EHR usability, interoperability, and interfaces with other information-based systems.
• Adapt clinical software and emerging technologies to optimize care delivery through education and communication in partnership with clinical and administrative services.
• Apply statistical, machine-learning, visualization, inferencing, and other techniques to enable decision support.
• Evaluate and test systems and applications and report identified errors.
• Analyze workflows to identify opportunities to improve or optimize the behavior of people, systems, information, and tools.
• Evaluate workflows end to end, identify issues, develop solutions based on best-practice guidelines, and resolve and communicate changes to maintain and optimize processes that deliver health information technology solutions.
• Partner with stakeholders to plan and deploy medical devices in clinical areas.
• Develop informatics practices and competencies in alignment with the organization’s strategic needs.
• Meet facility end-user needs, including being on call as needed and working flexible hours.

Benefits

• Federal employees and their families have access to a comprehensive benefits package; specific eligibility depends on position type.
• Selected applicants may request prior work or military service credit toward annual leave accrual, subject to approval before appointment and not guaranteed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed