Sr. Cerner Quality Assurance Application Analyst

Community Health Systems Professional Services Corporation•Franklin, TN

About The Position

Community Health Systems is hiring a Senior Quality Assurance Analyst to facilitate quality assurance activities for electronic health record (EHR) implementations, application conversions, and related healthcare technology initiatives. The role collaborates with clinical, revenue cycle, operational, and technical stakeholders to coordinate structured testing and support successful system transitions. The Senior Quality Assurance Analyst guides participating testing resources, manages execution expectations, monitors readiness and progress, and coordinates issue resolution throughout the testing lifecycle. The position requires strong coordination, communication, and organizational skills, along with an understanding of healthcare application workflows and testing methodologies.

Requirements

  • Bachelor's degree in Information Technology, Computer Science, or Software Engineering, or equivalent.
  • 5–7 years of experience in application analysis, system configuration, or IT solution delivery.
  • Deep knowledge of application workflows, system configurations, and integration frameworks.
  • Strong analytical, troubleshooting, and documentation skills.
  • Proven ability to manage medium- to large-scale application projects.
  • Excellent collaboration, stakeholder communication, and mentoring capabilities.
  • Ability to balance technical priorities with organizational goals.

Responsibilities

  • Coordinate testing activities for healthcare application conversions, system implementations, and enterprise technology initiatives.
  • Partner with clinical, revenue cycle, and operational leadership to identify testing resource requirements and establish execution schedules.
  • Facilitate integrated testing events and direct facility resources on testing procedures, expectations, and deliverables.
  • Collaborate with application teams and subject matter experts to validate clinical and business workflows.
  • Track testing progress, execution metrics, defects, and outstanding issues throughout testing cycles.
  • Coordinate communication among facilities, project leadership, application support teams, and external technology vendors.
  • Identify testing dependencies, resource constraints, and potential risks to implementation timelines.
  • Facilitate testing status meetings, defect reviews, and issue escalation discussions.
  • Maintain accurate testing records and provide updates on readiness, progress, and completion status.
  • Support improvements to testing processes, resource preparation, and cross-functional collaboration.
  • Perform other duties as assigned.
  • Maintain regular and reliable attendance.
  • Comply with all policies and standards.
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