Quality Assurance Analyst

Lidl US • Arlington, MA

11h • Hybrid

About The Position

The Quality and Sustainability Analytics Food and Import Specialist provides daily operational and administrative support for quality assurance processes and workflows to help achieve departmental goals. The role supports projects and department data, manages workflow processes, contributes to business and process improvements, and assists with national and international projects and system testing. It also supports quality assurance activities related to food and imports, including product evaluation, supplier discussions, risk assessments, analytics, and quality-related questions from Purchasing. The position monitors legal requirements and market developments, including FSVP and FSMA requirements, and helps implement necessary measures and guidelines. It serves as an initial contact for internal and external stakeholders handling critical product issues and advises interfacing departments. The position includes travel between stores, regional offices, and/or distribution centers less than 25% of the time.

Requirements

• Knowledge of principles and methods of food science, physics, chemistry, or biology; consumer products regulations; production and manufacturing processes; quality assurance practices; or other relevant retail-industry areas.
• Ability to manage multiple projects and meet deadlines.
• Excellent written and verbal communication skills.
• Strong organizational, analytical, and problem-solving skills.
• Ability to work independently and as part of a team under general supervision.
• Proficiency in Microsoft Office Suite or related software.
• Bachelor’s degree and a minimum of 1–2 years of experience in a related field; in lieu of a degree, 4+ years of related experience meets the education and related experience requirements.
• Ability to sit for prolonged periods and work at a computer.
• Ability to lift up to 40 pounds at times.

Nice To Haves

• Experience with SAP software.
• Experience with ICIX.
• HACCP Manager Certification.
• PCQI Certification.

Responsibilities

• Support assigned projects and department data to ensure they meet contractual or policy requirements.
• Perform data entry and data management for department projects.
• Assist in developing training materials, including manuals, handbooks, presentations, diagrams, workflows, and project plans.
• Manage work processes, systems, and procedures to support efficient workflows.
• Identify, develop, and propose business and process improvement opportunities.
• Assist with national and international projects, including producing business requirements, conducting business system tests, and supporting technical improvements.
• Organize and monitor quality assurance activities, including sample evaluation, planning and monitoring, feedback facilitation, supplier discussions, technical support for Purchasing, product risk assessments, analytics results, supplier notifications, authority notifications, and general product problems.
• Monitor and implement legal requirements related to importation, including the Foreign Supplier Verification Program (FSVP) and Food Safety Modernization Act (FSMA) requirements.
• Monitor and assess legal and market developments, share relevant information, derive and implement necessary measures, and produce guidelines.
• Serve as an initial contact for internal and external stakeholders with questions and guidelines concerning critical product problems, including communication with authorities, customers, and suppliers.
• Provide advisory support to interfacing departments.
• Perform other duties as assigned.
• Commute between stores, regional offices, and/or distribution centers less than 25% of the time; anticipated travel may be by car, air, and/or train.

Benefits

• Starting pay of $33.66, with potential to earn $38.74 in the future.
• 10% employee-only discount on purchases at Lidl stores.
• Medical and prescription coverage.
• Dental coverage.
• Vision coverage.
• Paid holidays and paid time off (PTO) for sickness or vacation.
• Dedicated training plans.
• 401K plan with a 5% company match.
• Voluntary Term Life and AD&D Insurance.
• Total Well-Being Program.
• DailyPay, a voluntary benefit that provides access to pay on the employee’s schedule.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level