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General Manager

Chipotle•Akron, OH

About The Position

Chipotle’s General Manager leads restaurant employees and operations, hiring and developing people, building a strong team culture, and running a successful business. The role is responsible for guest experience, service quality, team training, restaurant readiness, food safety and compliance, and the restaurant’s day-to-day and financial performance. The General Manager works across lunch, dinner, and weekend shifts to provide leadership during all hours of operation. The work takes place in a fast-paced kitchen and customer-facing restaurant environment.

Requirements

  • Previous restaurant management experience, including scheduling, P&L management, food safety, sales forecasting, and recruiting.
  • Passion for hospitality and a guest-focused approach.
  • Friendly and enthusiastic attitude.
  • Genuine enthusiasm for developing people and leading others.
  • Ability to stand and walk around the restaurant for 10 hours a day.
  • Ability to lift 50 pounds (25 kilograms) and perform other physical activities necessary to complete the job responsibilities.
  • Ability to work in varied temperatures, taste and prepare food, and communicate effectively with the Chipotle team and customers.

Responsibilities

  • Uphold high standards of hospitality and deliver a positive guest experience.
  • Ensure speed and accuracy of service, including accurate and timely digital orders.
  • Manage the employee lifecycle, including recruitment, hiring, people processes, and performance management.
  • Train and develop crew members, shift leaders, and Apprentices using Chipotle training tools and resources.
  • Manage day-to-day restaurant operations, including scheduling, P&L management, sales forecasting, recruiting, and interviewing.
  • Keep the dining room clean and the restaurant ready for guests.
  • Maintain food safety, operational, and compliance standards.
  • Be accountable for the restaurant’s financial success and achievement of its annual sales and cash flow plan.
  • Work lunch, dinner, and weekend shifts to provide leadership throughout restaurant operating hours.
  • Use marketing and community engagement activities, such as fundraisers, to help drive sales.

Benefits

  • Medical, dental, and vision insurance.
  • Retirement savings plan.
  • Quarterly bonus program.
  • Opportunities for people development bonuses.
  • Tuition assistance, subject to eligibility requirements.
  • Career growth opportunities.
  • Paid time off.
  • Holiday closures.

Career Resources

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