Assistant General Manager Social, Golf - Talent Leadership Network

Five Iron Golf Boston LLC • Boston, MA

2d • $55,000 - $85,000

About The Position

Five Iron Golf is a nationwide indoor golf and entertainment company whose mission is to combine golf and entertainment while making golf inclusive and accessible. This posting is part of its Assistant General Manager – Social Leadership Talent Network and is intended to identify hospitality leaders for current and future markets as the company expands; it may not correspond to an immediate opening in every market. Applications remain active for 90 days and are reviewed for current and future opportunities. Relocation may be considered depending on business need and market timing.

The Assistant General Manager - Social works with the GM - Social to deliver Five Iron Golf’s social experience. The role coaches staff to provide exceptional service and genuine, enlightened hospitality, and helps create fun, memorable guest experiences. It oversees social-side operations including leagues, simulator rentals, events, facilities, food and beverage service, and staff scheduling. The position is full-time and exempt, with nights, weekends, and holidays required. Pay is $55,000–$75,000 per year, with bonus potential of up to $10,000 depending on location.

Requirements

• At least 5 years of hospitality management experience, including at least 1 recent year as an Assistant General Manager or General Manager.
• Strong leadership ability and willingness to lead by example.
• Excellent communication, time management, and organizational skills.
• Upbeat energy, enthusiasm, and a positive attitude.
• Ability to think on your feet and manage customer expectations.
• Ability to work in a fast-paced environment.
• Availability to be present in the space on evenings, weekends, and holidays.
• Ability to stand, walk, and bend for long periods and maneuver up and down stairs.
• Ability to obtain the proper licensing and certifications for the location.

Responsibilities

• Drive revenue in simulator rentals, food and beverage sales, and league sales.
• Participate in recruiting, hiring, and training staff.
• Manage onboarding and continued education for new hires.
• Evaluate employee performance to ensure day-to-day business needs are met.
• Manage and oversee social-side operations, including leagues, simulator rental experience, event execution, facilities maintenance, food and beverage service, and social staff scheduling.
• Set and manage above-and-beyond service standards for staff.
• Maintain extensive knowledge of products, business lines, and promotions.
• Maintain an understanding of the location’s profit and loss (P&L).
• Support efficient operations by monitoring and reducing labor and other operating costs.
• Help build community relationships and engage in local marketing efforts.
• Take ownership of each guest’s enjoyment and experience.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Long- and short-term disability insurance
• Accident and critical illness insurance
• 401(k)
• Free meals while working
• Bonus potential of up to $10,000, depending on location
• Relocation may be considered for the right candidate, depending on business need and market timing

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed