Social Media Community Manager Resume Example

Common Responsibilities Listed on Social Media Community Manager Resumes:

  • Manage and grow social media accounts across multiple platforms
  • Develop and execute social media strategies to increase engagement and brand awareness
  • Create and curate content for social media channels, including graphics, videos, and written posts
  • Monitor and respond to comments and messages on social media platforms
  • Analyze social media metrics and adjust strategies accordingly
  • Collaborate with cross-functional teams to ensure brand consistency across all channels
  • Plan and execute social media campaigns and promotions
  • Stay up-to-date with industry trends and best practices in social media marketing
  • Manage social media advertising campaigns and budgets
  • Build and maintain relationships with influencers and brand ambassadors.


Speed up your resume creation process with the AI-Powered Resume Builder. Generate tailored achievements in seconds for every role you apply to.

Try It Now, Free

Social Media Community Manager Resume Example:

As a Social Media Community Manager, you should highlight your successful social media campaigns, customer service excellence, analytics and ROI insights, influencer collaborations and initiatives, brand reputation and loyalty strategies, automation systems implementation, and promotional activities. Your resume should also include details on how you created and executed these initiatives and what metrics you used to measure success. Experience leveraging sophisticated marketing technologies and automation tools to optimize customer service and engagement can also be incredibly beneficial.
Hazel Rodriguez
(233) 577-2378
Social Media Community Manager
Highly experienced Social Media Community Manager with 4+ years of success in driving increased brand reach and engagement, boosting customer satisfaction ratings, elevating visibility of partners and influencers, and improving follower growth, customer loyalty and sales. Spearheaded innovative campaigns resulting in a 20% reach increase and 10% follower growth within 6 months and created comprehensive strategies to streamline customer service and boost ROI. Implemented automated marketing systems to increase efficiency by 25%, while successfully managing customer segmentation to boost sales.
Social Media Community Manager
3/2022 – Present
  • Spearheaded innovative social media campaigns that drove a 20% increase in brand reach, engagement, and new customer acquisitions in 6 months
  • Improved customer service responsiveness 20% by leveraging sophisticated systems that increased response times and improved customer satisfaction ratings
  • Developed sophisticated reporting and analytics tools to track social media ROI and present insights that informed key marketing decisions
Social Media Coordinator
3/2020 – 3/2022
  • Facilitated successful collaborations with influencers and partners that increased brand visibility by 15%
  • Researched and identified targeted customer segments that yielded a 5% increase in sales
  • Developed comprehensive social media strategies and tactics to improve brand reputation and customer loyalty
Digital Engagement Analyst
3/2019 – 3/2020
  • Orchestrated successful promotions and activities for social media platforms that grew followers by 10% with in 6 months
  • Streamlined customer service protocols to improve resolution rates by 20%, resulting in an increase in customer retention
  • Implemented marketing automation systems that boosted efficiency of campaigns by 25% while improving response times
  • Strategic planning
  • Social media management
  • Content creation
  • Campaign development
  • Customer service protocols
  • Influencer relations
  • Analytics & reporting
  • Market research
  • Brand promotion
  • Social media optimization
  • ROI tracking
  • Marketing automation
  • Data-driven decision making
  • Creating customer loyalty
  • Problem solving
  • Communication
  • Interpersonal skills
  • Creative thinking
  • Technical proficiency
  • Time management
  • Resourcefulness
Bachelor of Science in Communication
2016 - 2020
University of California
Los Angeles, CA
  • Social Media
  • Content Creation

Top Skills & Keywords for Social Media Community Manager Resumes:

Hard Skills

  • Social Media Management Tools (e.g. Hootsuite, Sprout Social)
  • Content Creation (e.g. graphic design, video editing)
  • Analytics and Reporting (e.g. Google Analytics, social media analytics)
  • Community Engagement and Moderation
  • Crisis Management
  • Influencer Marketing
  • Customer Service
  • SEO and SEM
  • Paid Social Media Advertising
  • Social Media Strategy Development
  • Brand Management
  • Copywriting and Editing

Soft Skills

  • Communication and Presentation Skills
  • Customer Service and Engagement
  • Social Media Strategy and Planning
  • Content Creation and Curation
  • Crisis Management and Reputation Management
  • Analytics and Data Interpretation
  • Collaboration and Cross-Functional Coordination
  • Time Management and Prioritization
  • Adaptability and Flexibility
  • Empathy and Customer-Centric Mindset
  • Active Listening and Feedback Incorporation
  • Emotional Intelligence and Relationship Building

Resume Action Verbs for Social Media Community Managers:

  • Engaged
  • Analyzed
  • Created
  • Monitored
  • Responded
  • Strategized
  • Collaborated
  • Curated
  • Amplified
  • Innovated
  • Educated
  • Implemented
  • Moderated
  • Facilitated
  • Optimized
  • Generated
  • Leveraged
  • Coordinated

Generate Your Resume Summary

Generate a tailored summary for your next resume with AI, for free.
Generate Your Summary

Resume FAQs for Social Media Community Managers:

How long should I make my Social Media Community Manager resume?

The ideal length for a Social Media Community Manager resume should be one to two pages, depending on your experience and career stage. For entry-level or early-career professionals, one page is usually sufficient. However, experienced Social Media Community Managers with extensive accomplishments and a longer work history may require two pages, but it's essential to ensure that every piece of information is relevant and valuable. When determining what to include on your resume, prioritize the most relevant and recent experience, skills, and achievements. Focus on the accomplishments that demonstrate your expertise in social media management and your ability to drive results. Use concise language and bullet points to describe your experience and achievements, avoiding long paragraphs or unnecessary details. Customize your resume for each job application, focusing on the skills and experiences most relevant to the specific Social Media Community Manager role you're applying for. This will help you present a targeted and impactful resume, while also ensuring you stay within the one to two-page limit.

What is the best way to format a Social Media Community Manager resume?

The best way to format a Social Media Community Manager resume is to create a visually appealing and well-organized document that highlights your skills, experience, and achievements. Here are some tips and recommendations for formatting a Social Media Community Manager resume: Consistent formatting: Ensure consistency in formatting throughout your resume, including font size, typeface, and spacing. Using a consistent format helps make your resume easy to read and navigate, making it more likely that hiring managers will review your entire document. Clear section headings: Clearly label each section of your resume (e.g., "Summary," "Experience," "Skills," "Education") with bold or underlined headings. This helps guide the reader's eye and makes it easier for them to find the information they're looking for. Use bullet points: Use bullet points to present your experience and achievements in a concise and easy-to-read format. This helps break up large blocks of text and enables hiring managers to quickly scan your resume for relevant information. Highlight social media skills: As a Social Media Community Manager, it's important to highlight your social media skills and experience. Include specific examples of successful social media campaigns you've managed, as well as any relevant metrics or analytics. Include relevant education and certifications: If you have relevant education or certifications, be sure to include them on your resume. This can help demonstrate your expertise and commitment to the field. Overall, the key to formatting a successful Social Media Community Manager resume is to create a clear and concise document that effectively showcases your skills and experience in social media management.

Which keywords are important to highlight in a Social Media Community Manager resume?

As a Social Media Community Manager, it's essential to highlight specific keywords and action verbs in your resume to showcase your skills and experience effectively. These keywords will help your resume stand out to potential employers and demonstrate your expertise in managing online communities. Here are some recommendations for keywords and action verbs to include in your resume: 1. Content Creation: Emphasize your ability to create engaging and relevant content for various social media platforms. Use action verbs like "developed," "crafted," "designed," and "produced." 2. Social Media Management: Highlight your experience in managing social media accounts, including scheduling posts, monitoring engagement, and analyzing performance. Use action verbs like "managed," "maintained," "monitored," and "analyzed." 3. Community Engagement: Showcase your skills in interacting with the community, responding to comments and messages, and fostering a positive environment. Use action verbs

How should I write my resume if I have no experience as a Social Media Community Manager?

Writing a resume with little to no experience as a Social Media Community Manager can be challenging, but there are ways to showcase your skills and passion for the field. Here are some tips to help you craft an effective resume: Emphasize transferable skills: Even if you don't have direct social media community management experience, you likely have transferable skills that are valuable in the field. These can include social media marketing, content creation, customer service, communication, collaboration, and problem-solving. Make sure to highlight these skills throughout your resume. Showcase relevant projects: If you've worked on any projects, either in school or as part of your previous roles, that are related to social media community management, make sure to include them on your resume. This can include social media campaigns, content creation, customer engagement, or social media analytics. Explain your role in these projects and the impact your contributions had on the final outcome. Highlight education and certifications: If you have a degree in a relevant field, such as marketing, communications, or digital media, be sure to mention it. Additionally, include any social media management certifications or courses you've completed, such as the Hootsuite Social Media Marketing Certification or Social Media Management courses from platforms like Coursera or Udemy. Demonstrate your passion for social media: Include any relevant volunteer work or personal projects that demonstrate your passion for social media. This can include managing social media accounts for a non-profit organization or creating your own social media content. Showcasing your enthusiasm for the field can help you stand out to hiring managers and recruiters. Overall, focus on highlighting your transferable skills, relevant projects, education, and passion for social media in your resume. With these tips, you can create a strong resume that showcases your potential as a Social Media Community Manager.

Compare Your Social Media Community Manager Resume to a Job Description:

See how your Social Media Community Manager resume compares to the job description of the role you're applying for.

Our new Resume to Job Description Comparison tool will analyze and score your resume based on how well it aligns with the position. Here's how you can use the comparison tool to improve your Social Media Community Manager resume, and increase your chances of landing the interview:

  • Identify opportunities to further tailor your resume to the Social Media Community Manager job
  • Improve your keyword usage to align your experience and skills with the position
  • Uncover and address potential gaps in your resume that may be important to the hiring manager

Complete the steps below to generate your free resume analysis.