General Manager Social, Golf - Leadership Talent Network

Five Iron Golf Indianapolis LLC•Indianapolis, IN

2d•$80,000 - $140,000

About The Position

Five Iron Golf is seeking experienced hospitality leaders for its General Manager – Social Leadership Talent Network across current and future markets. The company operates sports bars, restaurants, and entertainment venues, combining golf technology with hospitality-driven service. The General Manager – Social leads the social side of a location, hires and develops staff, drives revenue, manages operations and financial performance, and ensures guests have fun and memorable experiences through exceptional service.

Requirements

At least 5 years of hospitality management experience, including at least 3 recent years as an Assistant General Manager or General Manager.
Strong leadership ability and willingness to lead by example.
Excellent communication, time management, and organizational skills.
Upbeat energy, enthusiasm, and a positive attitude.
Ability to think on one’s feet and manage customer expectations.
Ability to work in a fast-paced environment.
Availability to work evenings, weekends, and holidays.
Ability to stand, walk, and bend for long periods and maneuver up and down stairs.
Ability to obtain proper licensing and certifications for the location.

Nice To Haves

Relocation may be considered for the right candidate, depending on business need and market timing.

Responsibilities

Drive revenue through simulator rentals, food and beverage sales, and league sales.
Recruit, hire, and train social staff, or oversee those activities.
Evaluate employee performance to ensure daily business needs are met.
Manage social operations, including leagues, simulator rental experiences, event execution, facilities maintenance, food and beverage service, and staff scheduling.
Ensure staff provide above-and-beyond service and take ownership of each guest’s enjoyment and satisfaction.
Maintain comprehensive knowledge of products and services, including technology, lessons, leagues, memberships, spirits, beer, wine, and food and beverage offerings; use this knowledge to sell and cross-sell offerings.
Manage the location’s Social P&L and control labor and other operating costs.
Build community relationships, foster customer loyalty, and encourage repeat business through proactive engagement and local marketing.
Collaborate with team members to align efforts and achieve business goals.
Communicate location needs clearly and effectively to corporate representatives.
Ensure the location follows health and safety regulations and complies with local laws, including alcohol service laws.