General Manager Social, Golf - Leadership Talent Network

Five Iron Golf Chicago LLC • Chicago, IL

2d • $80,000 - $140,000

About The Position

Five Iron Golf is seeking experienced hospitality leaders for its General Manager – Social Leadership Talent Network across current and future markets. Backed by Callaway Golf and Danny Meyer’s Enlightened Hospitality Investments, Five Iron combines golf technology with hospitality-driven service across sports bars, restaurants, and entertainment venues. This talent-network listing supports the company’s ongoing expansion and may not correspond to an immediate opening in every market.

The General Manager – Social leads the social side of a Five Iron Golf location and is accountable for creating fun, memorable guest experiences through exceptional service and genuine hospitality. The role leads the social staff, manages operations and the location’s Social P&L, and drives revenue across simulator rentals, food and beverage, and leagues. The General Manager builds customer loyalty and community relationships, coordinates with corporate representatives, and ensures the location follows applicable health, safety, and legal requirements. Evening, weekend, and holiday availability is required. Relocation may be considered depending on business need and market timing.

Requirements

• At least 5 years of hospitality management experience, including at least 3 recent years as an Assistant General Manager or General Manager.
• Strong leadership ability and willingness to lead by example.
• Excellent communication, time management, and organizational skills.
• Upbeat energy, enthusiasm, and a positive attitude.
• Ability to think on your feet and manage customer expectations.
• Ability to work in a fast-paced environment.
• Availability to be present in the space on evenings, weekends, and holidays.
• Ability to stand, walk, and bend for long periods and maneuver up and down stairs.
• Ability to obtain proper licensing and certifications for the location.

Responsibilities

• Drive revenue through simulator rentals, food and beverage sales, and league sales.
• Recruit, hire, and train social staff, or oversee those activities.
• Evaluate employee performance to ensure daily business needs are met.
• Manage social-side operations, including leagues, simulator rental experiences, event execution, facilities maintenance, food and beverage service, and staff scheduling.
• Promote guest enjoyment and ensure staff deliver above-and-beyond service standards.
• Maintain knowledge of products and services, including technology, lessons, leagues, memberships, spirits, beer, wine, and food and beverage offerings; use that expertise to sell and cross-sell offerings.
• Manage the location’s Social P&L by monitoring and reducing labor and other operating costs.
• Build community relationships, foster customer loyalty, and encourage repeat business through proactive engagement and local marketing.
• Collaborate with team members to align efforts and achieve business goals.
• Communicate location needs clearly and effectively to corporate representatives.
• Ensure the location follows health and safety regulations and applicable local laws, including alcohol service laws.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Long- and short-term disability insurance
• Accident and critical illness insurance
• 401(k)
• Bonus potential of up to $20,000, depending on location
• Relocation may be considered for the right candidate depending on business need and market timing

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed