General Manager Social, Golf - Leadership Talent Network

Five Iron Golf DC LLC•Washington, DC

2d•$80,000 - $140,000

About The Position

Five Iron Golf is seeking experienced hospitality leaders for its General Manager – Social Leadership Talent Network, covering current and future markets. The company combines golf technology with hospitality-driven service across sports bars, restaurants, and entertainment venues. This role oversees the social side of a location and leads staff in delivering exceptional service and memorable guest experiences. The General Manager is responsible for revenue, operations, employee performance, the location’s Social P&L, community relationships, and compliance with applicable health, safety, and alcohol service laws. This is an ongoing talent-network posting and may not correspond to an immediate opening in every listed market. Applications remain active for 90 days and may be reviewed for current or future opportunities. Relocation may be considered depending on business need and market timing. The position is exempt and full-time; nights, weekends, and holidays are required. The stated pay range is $80,000–$120,000, with bonus potential of up to $20,000 depending on location.

Requirements

At least 5 years of hospitality management experience, including at least 3 recent years as an Assistant General Manager or General Manager.
Strong leadership ability and willingness to lead by example.
Excellent communication, time management, and organizational skills.
Upbeat energy, enthusiasm, and a positive attitude.
Ability to think on your feet and manage customer expectations.
Ability to work in a fast-paced environment.
Availability to be present in the venue on evenings, weekends, and holidays.
Ability to stand, walk, and bend for long periods and maneuver up and down stairs.
Ability to obtain the proper licenses and certifications for the location.

Responsibilities

Drive revenue through simulator rentals, food and beverage sales, and league sales.
Recruit, hire, and train social staff, or oversee those activities.
Evaluate employee performance to ensure daily business needs are met.
Manage social-side operations, including leagues, simulator rental experiences, event execution, facilities maintenance, food and beverage service, and staff scheduling.
Ensure staff deliver above-and-beyond service and take ownership of guest enjoyment and satisfaction.
Maintain comprehensive knowledge of products and services, including technology, lessons, leagues, memberships, spirits, beer, wine, and food and beverage offerings; use this knowledge to sell and cross-sell offerings.
Manage the location’s Social P&L and control labor and other operating costs.
Build community relationships, foster customer loyalty, and encourage repeat business through proactive engagement and local marketing.
Collaborate with team members to align efforts and achieve business goals.
Communicate location needs clearly and effectively to corporate representatives.
Ensure compliance with health and safety regulations, local laws, and alcohol service laws.