General Manager

Chipotle • Akron, OH

4d

About The Position

Chipotle’s General Manager leads restaurant employees and operations, hiring and developing people, building a strong team culture, and running a successful business. The role is responsible for guest experience, service quality, team training, restaurant readiness, food safety and compliance, and the restaurant’s day-to-day and financial performance. The General Manager works across lunch, dinner, and weekend shifts to provide leadership during all hours of operation. The work takes place in a fast-paced kitchen and customer-facing restaurant environment.

Requirements

• Previous restaurant management experience, including scheduling, P&L management, food safety, sales forecasting, and recruiting.
• Passion for hospitality and a guest-focused approach.
• Friendly and enthusiastic attitude.
• Genuine enthusiasm for developing people and leading others.
• Ability to stand and walk around the restaurant for 10 hours a day.
• Ability to lift 50 pounds (25 kilograms) and perform other physical activities necessary to complete the job responsibilities.
• Ability to work in varied temperatures, taste and prepare food, and communicate effectively with the Chipotle team and customers.

Responsibilities

• Uphold high standards of hospitality and deliver a positive guest experience.
• Ensure speed and accuracy of service, including accurate and timely digital orders.
• Manage the employee lifecycle, including recruitment, hiring, people processes, and performance management.
• Train and develop crew members, shift leaders, and Apprentices using Chipotle training tools and resources.
• Manage day-to-day restaurant operations, including scheduling, P&L management, sales forecasting, recruiting, and interviewing.
• Keep the dining room clean and the restaurant ready for guests.
• Maintain food safety, operational, and compliance standards.
• Be accountable for the restaurant’s financial success and achievement of its annual sales and cash flow plan.
• Work lunch, dinner, and weekend shifts to provide leadership throughout restaurant operating hours.
• Use marketing and community engagement activities, such as fundraisers, to help drive sales.

Benefits

• Medical, dental, and vision insurance.
• Retirement savings plan.
• Quarterly bonus program.
• Opportunities for people development bonuses.
• Tuition assistance, subject to eligibility requirements.
• Career growth opportunities.
• Paid time off.
• Holiday closures.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed