General Manager Jobs

About The Position

Requirements

• Must be at least 18 years old.
• Proven ability to drive positive results through strong business acumen.
• Proven availability to run effective shifts while directing, motivating, coaching, and developing others in a fast-paced environment.
• Availability for flexible hours, including nights and weekends.
• ServSafe certification or ability to achieve certification.
• Ability to lift, carry, push, or pull objects weighing up to 50 pounds.
• Ability to stand and walk for up to six hours.
• Ability to clearly communicate and quickly understand guests’ and associates’ directions in a loud environment.
• Must pass a background check, as the job offer is conditional on its results.

Nice To Haves

• At least one year of restaurant management experience is preferred.

Responsibilities

• Support the General Manager with key decisions and problem-solving.
• Plan and manage staffing needs, shift scheduling, people development, career development, and succession planning.
• Support hiring, onboarding, and training of new team members; motivate, engage, inspire, and celebrate the team.
• Assist with managing team performance to meet bakery-cafe goals, operational and quality standards, and guest-service expectations.
• Partner with the General Manager to develop managers as subject matter experts in people processes and Panera’s Guiding Values & Behaviors.
• Work with the team to delight guests through the quality of food, service, and team interactions.
• Build relationships that encourage long-term guest loyalty as part of the bakery-cafe management team.
• Follow operational procedures and help execute company strategies and initiatives.
• Ensure team members follow company policies and procedures and comply with federal, state, and local regulations.
• Maintain a healthy and safe workplace that meets health, food, safety, and company culture standards.
• Assist the General Manager with maintaining overall bakery-cafe costs and inventory.
• Promote Panera’s culture of warmth, belonging, growth, and trust and model its Guiding Values and Behaviors.

Benefits

• Competitive pay and eligibility for quarterly bonuses.
• Free on-shift meals and unlimited fountain beverages.
• Paid vacation, sick time, and holidays.
• Medical, dental, vision, life, and pet insurance.
• 401(k) with employer match available.
• Career advancement and leadership development opportunities.
• Tuition discounts.
• Perks and rewards for team members.
• Team member assistance program.