About The Position

U-Haul is hiring a General Manager as part of an on-site management team responsible for operating a U-Haul center. The team consists of a General Manager and an Assistant Manager, who must apply separately and work together to lead the team, drive business performance, develop team members, deliver exceptional customer service, and ensure efficient daily operations. Company-provided housing is located at the center, and the selected management team will reside there. Applicants must be legally authorized to work in the United States and must not require employer sponsorship. The position involves managing center operations and staff, financial results, inventory, fleet condition, customer care, cash records, and the safety and cleanliness of the premises. The role includes ongoing education through U-Haul University. Candidates must be able to work weekends and holidays. The work may involve moderate safety risks, including moving equipment, machinery, fumes, or irritating chemicals, and may require protective gear. Physical tasks include prolonged periods indoors and outdoors, moving around the facility, reaching for and using tools, and moving at least 50 pounds with or without assistance.

Requirements

  • 1–3 years of management experience in retail or another service industry, with responsibility for financial results and customer satisfaction.
  • Computer expertise.
  • Organizational expertise.
  • Management proficiency in high-volume retail with profit and loss (P&L) accountability.
  • Valid driver’s license and the ability to maintain a good driving record.
  • High school diploma or equivalent.
  • Able to work weekends and holidays.
  • Legally authorized to work in the United States without employer sponsorship.

Responsibilities

  • Perform profit/loss analyses.
  • Hire and mentor new team members.
  • Track and itemize inventory.
  • Manage the fleet to deliver clean and well-maintained equipment.
  • Manage the personnel budget.
  • Ensure that customers receive the highest quality of care.
  • Keep track of fuel receipts and petty cash.
  • Clean and monitor premises, and maintain a secure environment.
  • Participate in ongoing continuous U-Haul education through U-Haul University.

Benefits

  • On-site company-provided housing at the center.
  • $100 hiring bonus.
  • $300 cash bonus upon completion of U-Haul Equipment Inspection and Verification through the 1-2-3 Punch Certification Program at retail stores.
  • Full medical coverage.
  • Prescription plans.
  • Dental and vision plans.
  • Registered Dietitian Program.
  • Gym reimbursement program.
  • Weight Watchers.
  • Virtual doctors’ visits.
  • Career stability and opportunities for advancement.
  • Valuable on-the-job training.
  • Tuition reimbursement program.
  • Free online courses for personal and professional development at U-Haul University.
  • Business travel insurance.
  • Employee Assistance Program.
  • Paid holidays, vacation, and sick days.
  • Employee Stock Ownership Plan (ESOP).
  • 401(k) Savings Plan.
  • Life insurance.
  • Critical Illness/Group Accident coverage.
  • 24-hour physician available for kids.
  • MetLaw Legal program.
  • MetLife auto and home insurance.
  • Mindset App Program.
  • Discounts on cell phone plans, hotels, and more.
  • LifeLock Identity Theft.
  • Savvy consumer wellness programs, including health care tips and financial wellness.
  • Dave Ramsey’s SmartDollar Program.
  • U-Haul Federal Credit Union.
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