About The Position

U-Haul is hiring an Assistant Manager as part of an on-site management team responsible for overseeing the daily operations of a U-Haul center in Houston, Texas. The Assistant Manager will work alongside a General Manager; each person must apply separately for their respective role. Together, the management team will lead the center, drive business performance, develop team members, provide exceptional customer service, and support efficient operations. Company-provided housing at the center is included, and the management team will reside there. Applicants must be legally authorized to work in the United States and must not require employer sponsorship. The role involves retail or service-industry management, with responsibility for financial results and customer satisfaction. The Assistant Manager participates in ongoing U-Haul education through U-Haul University. The work may involve moderate risks and safety precautions, including work around moving parts, machines, fumes, or irritating chemicals; protective gear may be required. Physical duties include remaining stationary for extended periods indoors and outdoors, traversing spaces, repositioning to use tools, and moving at least 50 pounds, with or without assistance. U-Haul states that it will not hire or re-hire nicotine-product users in Texas and other listed states.

Requirements

  • 1–3 years of management experience in retail or another service industry, with responsibility for financial results and customer satisfaction.
  • Computer expertise.
  • Organizational expertise.
  • Management proficiency in high-volume retail with profit-and-loss (P&L) accountability.
  • Valid driver’s license and ability to maintain a good driving record.
  • High school diploma or equivalent.
  • Ability to work weekends and holidays.
  • Legally authorized to work in the United States without requiring employer sponsorship.
  • Applicants must not use nicotine products to be eligible for hire or re-hire in Texas.

Responsibilities

  • Perform profit/loss analyses.
  • Hire and mentor new team members.
  • Track and itemize inventory.
  • Manage the fleet to deliver clean and well-maintained equipment.
  • Manage the personnel budget.
  • Ensure customers receive the highest quality of care.
  • Track fuel receipts and petty cash.
  • Clean and monitor the premises and maintain a secure environment.
  • Participate in ongoing continuous U-Haul education through U-Haul University.

Benefits

  • On-site company-provided housing at the center.
  • $100 hiring bonus.
  • $300 cash bonus upon completion of U-Haul Equipment Inspection and Verification through the 1-2-3 Punch Certification Program at retail stores.
  • Medical coverage and prescription plans.
  • Dental and vision plans.
  • Registered Dietitian Program.
  • Gym reimbursement program.
  • Weight Watchers.
  • Virtual doctors’ visits.
  • Career stability and opportunities for advancement.
  • Valuable on-the-job training.
  • Tuition reimbursement program and free online courses for personal and professional development at U-Haul University.
  • Business travel insurance.
  • Employee Assistance Program.
  • Paid holidays, vacation, and sick days.
  • Employee Stock Ownership Plan (ESOP).
  • 401(k) Savings Plan.
  • Life insurance.
  • Critical illness and group accident coverage.
  • 24-hour physician available for kids.
  • MetLaw Legal program.
  • MetLife auto and home insurance.
  • Mindset App Program.
  • Discounts on cell phone plans, hotels, and more.
  • LifeLock Identity Theft.
  • Consumer wellness programs, including health care tips and financial wellness.
  • Dave Ramsey’s SmartDollar Program.
  • U-Haul Federal Credit Union.
  • Paid hands-on working interviews.
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