GM

AES Restaurant Group•Mebane, NC

18d

About The Position

AES Restaurant Group, LLC, a Northern Indiana-based Arby’s franchisee operating restaurants across 344 locations in 20 states, is hiring a Restaurant General Manager. The manager leads the restaurant to create a positive work environment and dining experience, and is responsible for coaching, mentoring, developing, and supporting the team. The role focuses on strong service, restaurant operations, financial results, safety, and guest satisfaction. The manager uses AES systems to make accurate projections and schedules, implements restaurant controls for cash and inventory, and sets and meets restaurant goals. Success is measured across operations, profit and loss, guest satisfaction, customer service, speed of service, quality control, workplace safety, and food and labor variance. Candidates must have a reliable vehicle and valid driver’s license and be ServSafe certified or able to obtain certification. The role includes physical work in warm and cold temperatures.

Requirements

Reliable vehicle and valid driver’s license.
ServSafe certification or ability to obtain certification.
Ability to work in warm and cold temperatures.
Ability to stand for 8–10 hours.
Ability to lift up to 50 pounds.
Ability to climb ladders for general maintenance.
Ability to bend, squat, twist, pull, and reach.
Ability to communicate respectfully with guests and team members.
Coaching and developing, hiring and staffing, leadership, listening, and delegating skills.
Emotional resilience and patience.
Ability to work in a fast-paced environment and think on one's feet.
High standards of integrity and customer satisfaction.
P&L, operations, and restaurant management skills, including management of food and labor costs.

Responsibilities

Ensure the team provides outstanding service and satisfies guests.
Hire, train, coach, and develop team members.
Use AES systems to operate the restaurant, including making accurate projections and creating effective schedules.
Implement restaurant controls, particularly for cash and inventory.
Set and meet restaurant goals for service, operations, and financial results.
Manage operations and profit and loss, and work toward guest satisfaction, customer service, speed of service, and quality control goals.
Promote workplace safety and address food and labor variances with appropriate action.
Follow government regulations, employment law, food safety requirements, operations policies, cash policies, and accounting controls.