GM

Arby's (AES Restaurants)•Wells Township, MI

7d•$52 - $60,000

About The Position

AES Restaurant Group, LLC, a franchisee of Arby’s operating restaurants across 344 locations in 20 states, is hiring a Restaurant General Manager. The General Manager leads the restaurant to create a positive work environment and dining experience, supporting the development, safety, and well-being of the team through coaching, mentoring, and care. The role is goal-oriented and focused on restaurant operations, profit and loss, guest satisfaction, customer service, speed of service, quality control, workplace safety, and improving food and labor variances. The manager is expected to follow government regulations, employment law, food-safety requirements, operating policies, cash policies, and accounting controls.

Requirements

Must have a reliable vehicle and a valid driver’s license.
Must be ServSafe certified or capable of obtaining certification.
Ability to work in warm and cold temperatures.
Ability to stand for 8–10 hours.
Ability to lift up to 50 pounds.
Ability to climb ladders for general maintenance.
Ability to bend, squat, twist, pull, and reach.
Skills in respectful communication, coaching and development, hiring and staffing, leadership, listening, delegating responsibility, and working in a fast-paced environment.
Emotional resilience and patience, and high standards of integrity and customer satisfaction.
Knowledge of P&L management, operations management, restaurant management, and food and labor cost management.

Responsibilities

Ensure the team provides outstanding service and satisfies guests.
Hire, train, coach, and develop team members.
Use AES systems to run the restaurant, including preparing accurate projections and schedules.
Implement restaurant controls, especially for cash and inventory.
Set and meet restaurant goals for service, operations, and financial results.
Manage restaurant operations and profit and loss.
Monitor guest satisfaction, customer service, speed of service, quality control, and workplace safety.
Address food and labor variances and take appropriate action to improve results.
Follow government regulations, employment law, food-safety requirements, operating policies, and cash policies, and implement accounting controls.