GM

Arby's (AES Restaurants)•Portsmouth, RI

About The Position

AES Restaurant Group, LLC is a Northern Indiana-based Arby’s franchisee operating restaurants across 344 locations in 20 states. Guided by the belief that “Attitude Equals Success,” AES seeks a Restaurant General Manager to lead a restaurant and create a positive work environment and dining experience. The manager coaches, mentors, and supports the team, with responsibility for team development, safety, and guest satisfaction. The role focuses on restaurant operations and financial performance, including accurate projections and scheduling, cash and inventory controls, and meeting goals for service, operations, and financial results. Performance areas include profit and loss, guest satisfaction, speed of service, quality control, workplace safety, and taking appropriate action to improve food and labor variances. The position requires a reliable vehicle and valid driver’s license, and ServSafe certification or the ability to obtain it. The work involves exposure to warm and cold temperatures, standing for 8–10 hours, lifting up to 50 pounds, climbing ladders for general maintenance, and bending, squatting, twisting, pulling, and reaching.

Requirements

Must have a reliable vehicle and valid driver’s license.
Must be ServSafe certified or capable of obtaining certification.
Ability to work in warm and cold temperatures.
Ability to stand for 8–10 hours.
Ability to lift up to 50 pounds.
Ability to climb ladders for general maintenance.
Ability to bend, squat, twist, pull, and reach.
Skills in respectful communication, coaching and developing, hiring and staffing, leadership, listening, delegating, emotional resilience, and patience.
Ability to work in a fast-paced environment and think on your feet.
High standards of integrity and customer satisfaction.
Skills in P&L management, operations management, restaurant management, and managing food and labor costs.
Ability to follow applicable regulations, employment law, food safety, operations policies, and cash policies, and implement accounting controls.

Responsibilities

Ensure the team provides outstanding service and satisfies guests.
Hire, train, coach, and develop team members.
Use AES systems to operate the restaurant, including creating accurate projections and schedules.
Implement restaurant controls, particularly for cash and inventory.
Set and meet restaurant goals for service, operations, and financial results.
Manage operations and profit and loss performance.
Monitor guest satisfaction, customer service, speed of service, quality control, and workplace safety.
Monitor food and labor variances and take appropriate action to improve results.
Follow government regulations, employment law, food safety requirements, operations policies, and cash policies, and implement accounting controls.
Create a positive work environment and support the development, safety, and well-being of the team.