GM

AES Restaurant Group•Goshen, IN

About The Position

AES Restaurant Group, LLC is a Northern Indiana-based Arby’s franchisee operating restaurants across 344 locations in 20 states. The Restaurant General Manager leads the restaurant to create a positive work environment and dining experience. The role guides the team’s development, safety, and well-being through coaching, mentoring, and support, while pursuing operational, guest-satisfaction, and financial goals. AES describes itself as goal-oriented and offers opportunities to develop skills and achieve results across restaurant performance areas.

Requirements

Must have a reliable vehicle and valid driver’s license.
Must be ServSafe certified or capable of obtaining certification.
Ability to work in warm and cold temperatures.
Ability to stand for 8–10 hours.
Ability to lift up to 50 pounds.
Ability to climb ladders for general maintenance.
Ability to bend, squat, twist, pull, and reach.
Skills in respectful communication with guests and team members, coaching and developing, hiring and staffing, leadership, listening, and delegating responsibility.
Emotional resilience and patience.
Ability to work in a fast-paced environment and think on your feet.
High standards of integrity and customer satisfaction.
P&L management, operations management, and restaurant management skills.
Ability to manage food and labor costs.

Responsibilities

Ensure the team provides outstanding service and satisfies guests.
Hire, train, coach, and develop team members; provide guidance and support.
Use AES systems to operate the restaurant, including producing accurate projections and effective schedules.
Implement restaurant controls, particularly cash and inventory controls.
Set and meet goals for service, operations, and financial results.
Monitor operations, profit and loss, guest satisfaction, customer service, speed of service, quality control, and workplace safety.
Address positive food and labor variances and take appropriate action to improve results.
Follow government regulations, employment law, food safety requirements, operations policies, and cash policies; implement accounting controls.