GM

AES Restaurant Group•Three Rivers, MI

About The Position

AES Restaurant Group, LLC, a franchisee of Arby’s operating restaurants across 344 locations in 20 states, is seeking a Restaurant General Manager. The manager leads the restaurant team to provide a positive work environment and dining experience, while coaching, mentoring, and supporting team members’ development, safety, and well-being. The role uses AES systems to operate the restaurant, manage schedules and projections, maintain controls, and meet service, operational, and financial goals. Performance areas include operations, profit and loss, guest satisfaction, customer service, speed of service, quality control, workplace safety, and food and labor cost results. The ideal candidate demonstrates leadership, communication, patience, resilience, and strong restaurant and cost-management skills, and follows applicable regulations, employment law, food-safety requirements, operating policies, cash policies, and accounting controls.

Requirements

  • Reliable vehicle and valid driver’s license.
  • ServSafe certification or ability to obtain certification.
  • Ability to work in warm and cold temperatures.
  • Ability to stand for 8–10 hours.
  • Ability to lift up to 50 pounds.
  • Ability to climb ladders for general maintenance.
  • Ability to bend, squat, twist, pull, and reach.
  • Strong communication, coaching, development, hiring, staffing, leadership, listening, delegation, emotional resilience, and patience.
  • Ability to work in a fast-paced environment and think on your feet.
  • High standards of integrity and customer satisfaction.
  • P&L management, operations management, restaurant management, and food and labor cost management skills.

Responsibilities

  • Ensure the team provides outstanding service and satisfies guests.
  • Hire, train, coach, and develop the team; manage staffing.
  • Use AES systems to operate the restaurant, including creating accurate projections and schedules.
  • Implement restaurant controls, especially cash and inventory controls.
  • Set and meet restaurant goals for service, operations, and financial results.
  • Manage operations and profit and loss, and pursue results in guest satisfaction, customer service, speed of service, quality control, and workplace safety.
  • Monitor food and labor variances and take appropriate action to improve results.
  • Follow government regulations, employment law, food-safety requirements, operating policies, and cash policies, and implement accounting controls.

Benefits

  • Competitive bonus program
  • Health insurance
  • Paid time off (PTO)
  • Employee rewards and recognition program
  • Industry-leading compensation and bonus plan
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