GM

AES Restaurant Group•Waverly, OH

About The Position

AES Restaurant Group, LLC, a franchisee of Arby’s operating restaurants across 344 locations in 20 states, is hiring a Restaurant General Manager. The manager creates a positive work environment and dining experience, leads and develops the team, and oversees restaurant operations and performance. AES emphasizes its “Attitude Equals Success” values and offers competitive compensation and a bonus plan. The position provides opportunities to develop skills and achieve results in operations, profit and loss, guest satisfaction, customer service, speed of service, quality control, workplace safety, and food and labor variance.

Requirements

Must have a reliable vehicle and valid driver’s license.
Must be ServSafe certified or capable of obtaining certification.
Ability to work in warm and cold temperatures.
Ability to stand for 8–10 hours.
Ability to lift up to 50 pounds.
Ability to climb ladders for general maintenance.
Ability to bend, squat, twist, pull, and reach.
Skills in respectful communication, coaching and development, hiring and staffing, leadership, listening, delegation, and emotional resilience and patience.
Ability to work in a fast-paced environment and think on your feet.
High standards of integrity and customer satisfaction.
P&L management, operations management, and restaurant management skills.
Ability to manage food and labor costs.

Responsibilities

Ensure the team provides outstanding service and satisfies guests.
Hire, train, coach, mentor, and support team members.
Use AES systems to operate the restaurant, including creating accurate projections and schedules.
Implement restaurant controls, particularly for cash and inventory.
Set and meet restaurant goals for service, operations, and financial results.
Monitor performance in operations, profit and loss, guest satisfaction, customer service, speed of service, quality control, and workplace safety.
Address positive food and labor variance and take appropriate action to improve results.
Follow government regulations, employment law, food safety requirements, operations policies, and cash policies, and implement accounting controls.