GM

AES Restaurant Group•La Porte, IN

About The Position

AES Restaurant Group, LLC, a Northern Indiana-based Arby’s franchisee operating restaurants across 344 locations in 20 states, is hiring a Restaurant General Manager. The manager leads the restaurant team to provide a positive work environment and dining experience, and is responsible for coaching, mentoring, and supporting team development, safety, and well-being. The role focuses on achieving operational, service, guest satisfaction, and financial goals using AES systems and restaurant controls. AES describes itself as goal-oriented and offers opportunities to develop skills. The company is an Equal Opportunity employer, will endeavor to provide reasonable accommodations to qualified applicants with disabilities in accordance with applicable law, and participates in E-Verify.

Requirements

  • Must have a reliable vehicle and a valid driver’s license.
  • Must be ServSafe certified or capable of obtaining certification.
  • Ability to work in warm and cold temperatures.
  • Ability to stand for 8–10 hours.
  • Ability to lift up to 50 pounds.
  • Ability to climb ladders for general maintenance.
  • Ability to bend, squat, twist, pull, and reach.
  • Skills in respectful communication with guests and team members, coaching and development, hiring and staffing, leadership, listening, delegation, and emotional resilience and patience.
  • Ability to work in a fast-paced environment and think on one’s feet.
  • High standards of integrity and customer satisfaction.
  • Knowledge or skills in P&L management, operations management, restaurant management, and managing food and labor costs.

Responsibilities

  • Ensure the team provides outstanding service and satisfies guests.
  • Hire, train, coach, and develop team members.
  • Use AES systems to operate the restaurant, including preparing accurate projections and schedules.
  • Implement restaurant controls, particularly cash and inventory controls.
  • Set and achieve restaurant goals for service, operations, and financial results.
  • Manage restaurant operations and profit and loss, and monitor guest satisfaction, customer service, speed of service, quality control, and workplace safety.
  • Monitor food and labor variances and take appropriate action to improve results.
  • Follow government regulations, employment law, food safety requirements, operational policies, and cash policies, and implement accounting controls.

Benefits

  • Competitive bonus program
  • Health insurance
  • Paid time off (PTO)
  • Employee rewards and recognition program
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