Assistant General Manager

JLL • Chicago, IL

19d • Onsite

About The Position

The Assistant General Manager supports daily operations of an office property or portfolio and oversees the property in the absence of the Property Manager or General Manager. The role works closely with tenants, vendors, and engineers, and supports financial reporting. It offers an opportunity to develop skills that can lead to property management leadership roles at JLL. The position requires an on-site presence in Chicago, Illinois.

Requirements

• Bachelor's degree in Business, Real Estate, Communications, or a related field.
• Real Estate license required within six months of hire.
• 3–5 years of commercial property management experience, with demonstrated success in tenant relations.
• Experience in budgeting, invoicing, and financial reporting.
• Strong organizational skills, exceptional attention to detail, and ability to manage multiple tasks simultaneously.
• Problem-solving mindset and ability to handle challenging situations diplomatically and effectively.
• Strong communication skills.
• Must be authorized to work in the United States without sponsorship; this position does not provide visa sponsorship.

Nice To Haves

• LEED or AP accreditation.
• Familiarity with property management software such as Yardi, MRI, or similar platforms.

Responsibilities

• Assist with tenant communications and service requests, ensuring prompt responses and effective issue resolution.
• Support financial management, including invoice processing, budget tracking, and preparation of monthly operating reports.
• Coordinate maintenance work orders with engineering teams and external contractors to maintain property standards.
• Conduct property walks and inspections to identify maintenance needs and ensure compliance with safety standards.
• Assist with lease administration, including document preparation, tenant move-in coordination, and file management.
• Help facilitate tenant events and building communications to improve community engagement and satisfaction.
• Perform other tasks required by Property Management Agreements or local ordinances, or as necessary to ensure property operations.
• Oversee the property in the absence of the Property Manager or General Manager.

Benefits

• 401(k) plan with matching company contributions.
• Comprehensive medical, dental, and vision care.
• Paid parental leave at 100% of salary.
• Paid time off and company holidays.
• Early access to earned wages through Daily Pay.
• Supportive culture and comprehensive benefits package prioritizing mental, physical, and emotional health.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level