GM

AES Restaurant Group•Greensboro, NC

18d

About The Position

AES Restaurant Group, LLC is a Northern Indiana-based Arby’s franchisee operating restaurants across 344 locations in 20 states. The Restaurant General Manager leads the team to create a positive work environment and dining experience, and is responsible for developing, supporting, and caring for employees. The role uses AES systems to manage restaurant operations and aims to meet service, operational, and financial goals. AES describes itself as goal-oriented and offers opportunities to develop skills and achieve results across restaurant performance areas.

Requirements

Reliable vehicle and valid driver’s license.
Must be ServSafe certified or capable of obtaining certification.
Ability to work in warm and cold temperatures.
Ability to stand for 8–10 hours.
Ability to lift up to 50 pounds.
Ability to climb ladders for general maintenance.
Ability to bend, squat, twist, pull, and reach.
Skills in respectful communication, coaching and development, hiring and staffing, emotional resilience and patience, leadership, listening, delegation, and working in a fast-paced environment.
High standards of integrity and customer satisfaction.
P&L management, operations management, restaurant management, and food- and labor-cost management skills.

Responsibilities

Ensure the team provides outstanding service and satisfies guests.
Hire, train, coach, and develop the team.
Use AES systems to run the restaurant, including preparing accurate projections and schedules.
Implement restaurant controls, particularly cash and inventory controls.
Set and meet goals for service, operations, and financial results.
Manage performance in operations, profit and loss, guest satisfaction, customer service, speed of service, quality control, workplace safety, and food and labor variance.
Take appropriate action to improve results.
Follow government regulations, employment law, food-safety requirements, operations policies, and cash policies, and implement accounting controls.