GM

AES Restaurant Group • High Point, NC

18d

About The Position

AES Restaurant Group, LLC, a franchisee of Arby’s operating restaurants across 344 locations in 20 states, is hiring a Restaurant General Manager. The manager is responsible for creating a positive work environment and dining experience, and for supporting the development, safety, and well-being of the team through coaching, mentoring, and care. The role uses AES systems to operate the restaurant, establish accurate projections and schedules, implement controls, and meet service, operational, and financial goals. Performance areas include operations, profit and loss, guest satisfaction, customer service, speed of service, quality control, workplace safety, and food and labor variance management. Candidates need a reliable vehicle and valid driver’s license, and must be ServSafe certified or capable of obtaining certification. AES describes its culture as goal-oriented and guided by the value “Attitude Equals Success.”

Requirements

• Must have a reliable vehicle and valid driver’s license.
• Must be ServSafe certified or capable of obtaining certification.
• Ability to work in warm and cold temperatures.
• Ability to stand for 8–10 hours.
• Ability to lift up to 50 pounds.
• Ability to climb ladders for general maintenance.
• Ability to bend, squat, twist, pull, and reach.
• Skills in respectful communication, coaching and developing, hiring and staffing, leadership, listening, and delegating responsibility.
• Emotional resilience and patience.
• Ability to work in a fast-paced environment and think on one’s feet.
• High standards of integrity and customer satisfaction.
• P&L management, operations management, and restaurant management skills.
• Ability to manage food and labor costs.

Responsibilities

• Ensure the team provides outstanding service and satisfies guests.
• Hire, train, coach, mentor, and develop team members.
• Use AES systems to run the restaurant, including accurate projections and effective schedules.
• Implement restaurant controls, especially cash and inventory controls.
• Set and meet restaurant goals for service, operations, and financial results.
• Manage operations and profit and loss, and pursue goals for guest satisfaction, customer service, speed of service, and quality control.
• Maintain workplace safety and address food and labor variances by taking appropriate action to improve results.
• Follow government regulations, employment law, food safety requirements, operational policies, and cash policies; implement accounting controls.

Benefits

• Competitive bonus program.
• Health insurance.
• Paid time off (PTO).
• Employee rewards and recognition program.
• Industry-leading compensation and bonus plan, as described in the posting.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed