Assistant General Manager

Panera Bread•Murfreesboro, TN

19d

About The Position

The Assistant General Manager helps lead a Panera bakery-cafe and its team, partnering with the General Manager to oversee operations, delight guests, and grow the business. The role includes taking ownership of hiring, training, and team development while supporting the bakery-cafe’s goals, standards, and culture. The position requires working flexible hours, including nights and weekends, in a fast-paced environment with shifting priorities. A job offer is conditional upon the results of a background check.

Requirements

At least 18 years of age.
Proven ability to drive positive results through strong business acumen.
Availability and capability to run effective shifts while directing, motivating, coaching, and developing others in a fast-paced environment.
Flexible availability, including nights and weekends.
Ability to lift, carry, push, or pull objects weighing up to 50 pounds.
Ability to stand and walk for up to 6 hours.
Ability to communicate clearly and quickly understand guests’ and associates’ directions in a loud environment.

Nice To Haves

At least 1 year of restaurant management experience is preferred.
ServSafe certification, or the ability to obtain it.

Responsibilities

Support the General Manager with key decisions and problem-solving.
Plan and manage staffing needs, shift scheduling, people development, career development, and succession planning.
Support hiring, onboarding, and training of new team members; motivate, engage, inspire, and celebrate the team.
Assist with team performance management to meet bakery-cafe goals, operational and quality standards, and guest-service expectations.
Partner with the General Manager to develop managers as subject matter experts in people processes and Panera’s Guiding Values & Behaviors.
Work with the team to deliver quality food and service and delight guests.
Build relationships that encourage long-term guest loyalty.
Follow operational procedures and execute company strategies and initiatives.
Ensure team members follow company policies and procedures and comply with federal, state, and local regulations.
Maintain a healthy and safe workplace that meets health, food, safety, and company culture standards.
Assist the General Manager in managing bakery-cafe costs and inventory.
Help build a culture of warmth, belonging, growth, and trust.
Represent Panera’s Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working as a team, celebrating success, and seeing the best in others.