GM

AES Restaurant Group•Kenosha, WI

18d

About The Position

The Restaurant General Manager leads the restaurant team and is responsible for creating a positive work environment and dining experience. The role coaches, mentors, and supports team members, while guiding their development, safety, and well-being. The manager uses AES systems to operate the restaurant, including preparing accurate projections and schedules, and is accountable for service, operational, and financial results. AES is a franchisee of Arby’s operating restaurants across 344 locations in 20 states. The company describes its culture as goal-oriented and guided by the belief that “Attitude Equals Success.”

Requirements

Must have a reliable vehicle and a valid driver’s license.
Must be ServSafe certified or capable of obtaining certification.
Ability to work in warm and cold temperatures.
Ability to stand for 8–10 hours.
Ability to lift up to 50 pounds.
Ability to climb ladders for general maintenance.
Ability to bend, squat, twist, pull, and reach.
Ability to communicate respectfully with guests and the team.
Skills in coaching and developing, hiring and staffing, leadership, listening, and delegating responsibility.
Emotional resilience and patience.
Ability to work in a fast-paced environment and think on your feet.
High standards of integrity and customer satisfaction.
Knowledge or experience in P&L management, operations management, restaurant management, and managing food and labor costs.

Responsibilities

Ensure the team provides outstanding service and satisfies guests.
Hire, train, coach, and develop the team; support staffing needs.
Use AES systems to operate the restaurant, including accurate projections and schedules.
Implement restaurant controls, particularly for cash and inventory.
Set and meet restaurant goals for service, operations, and financial results.
Manage operations and profit and loss, and work toward guest satisfaction, customer service, speed of service, quality control, and workplace safety goals.
Monitor food and labor variances and take appropriate action to improve results.
Follow government regulations, employment law, food safety requirements, operations policies, and cash policies, and implement accounting controls.