GM

AES Restaurant Group•Burlington, NC

18d

About The Position

AES Restaurant Group, LLC, a franchisee of Arby’s operating restaurants across 344 locations in 20 states, is seeking a Restaurant General Manager. The manager leads the restaurant team to create a positive work environment and dining experience, while supporting team development, safety, and well-being through coaching, mentoring, and care. The role is focused on achieving operational, financial, service, and guest-satisfaction goals. AES describes its culture as goal-oriented and guided by the belief that “Attitude Equals Success.”

Requirements

Must have a reliable vehicle and a valid driver’s license.
Must be ServSafe certified or capable of obtaining certification.
Ability to work in warm and cold temperatures.
Ability to stand for 8–10 hours.
Ability to lift up to 50 pounds.
Ability to climb ladders for general maintenance.
Ability to bend, squat, twist, pull, and reach.
Ability to communicate respectfully with guests and team members.
Emotional resilience and patience.
Leadership, listening, and delegation skills.
Ability to work in a fast-paced environment and think on your feet.
High standards of integrity and customer satisfaction.
P&L, operations, and restaurant management skills.
Ability to manage food and labor costs.

Responsibilities

Ensure the team provides outstanding service and satisfies guests.
Hire, train, and coach team members.
Use AES systems to operate the restaurant, including creating accurate projections and schedules.
Implement restaurant controls, especially for cash and inventory.
Set and meet goals for service, operations, and financial results.
Manage performance in operations, profit and loss, guest satisfaction, customer service, speed of service, quality control, and workplace safety.
Monitor food and labor variances and take appropriate action to improve results.
Follow government regulations, employment law, food-safety requirements, operating policies, and cash policies; implement accounting controls.
Coach and develop team members and manage hiring and staffing.