GM

AES Restaurant Group • Graham, NC

18d

About The Position

AES Restaurant Group, LLC, a franchisee of Arby’s operating restaurants across 344 locations in 20 states, is hiring a Restaurant General Manager. The manager creates a positive work environment and dining experience while leading the team’s development, safety, and well-being. The role includes coaching, mentoring, and supporting employees and using AES systems to manage restaurant performance. Success is measured across operations, profit and loss, guest satisfaction, customer service, speed of service, quality control, workplace safety, and food and labor variance.

Requirements

• Must have a reliable vehicle and a valid driver’s license.
• Must be ServSafe certified or capable of obtaining certification.
• Able to work in warm and cold temperatures.
• Able to stand for 8–10 hours.
• Able to lift up to 50 pounds.
• Able to climb ladders for general maintenance.
• Able to bend, squat, twist, pull, and reach.
• Ability to communicate respectfully with guests and team members.
• Coaching and developing, hiring and staffing, leadership, listening, and delegating responsibility skills.
• Emotional resilience and patience.
• Ability to work in a fast-paced environment and think on your feet.
• High standards of integrity and customer satisfaction.
• P&L, operations, and restaurant management skills.
• Ability to manage food and labor costs and follow applicable regulations and policies.

Responsibilities

• Ensure the team provides outstanding service and satisfies guests.
• Hire, train, coach, and develop the team; manage hiring and staffing.
• Use AES systems to operate the restaurant, including preparing accurate projections and schedules.
• Implement restaurant controls, particularly cash and inventory controls, and follow accounting controls and cash policies.
• Set and meet restaurant goals for service, operations, and financial results.
• Manage restaurant operations, profit and loss, food costs, and labor costs.
• Monitor guest satisfaction, customer service, speed of service, quality control, and workplace safety.
• Address food and labor variances and take appropriate action to improve results.
• Follow government regulations, employment law, food safety requirements, and operations policies.

Benefits

• Competitive bonus program and compensation/bonus plan.
• Health insurance.
• Paid time off (PTO).
• Employee rewards and recognition program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed