General Manager - Hampton Inn & Suites Cincinnati Midtown Rookwood

Hampton Inn & Suites Cincinnati Midtown Rookwood•Cincinnati, OH

About The Position

Lexington Hotel Group is seeking a highly motivated individual with Hilton experience to lead the operation of its Hampton Inn & Suites Cincinnati Midtown Rookwood. The General Manager oversees the hotel's overall operation, maintains established cost and quality standards, maximizes profits, develops and retains employees, and exceeds guest expectations. The role is responsible for delivering results that support the hotel's mission and success through business revenues, guest and associate satisfaction, and operational effectiveness and efficiency. A commitment to maintaining a quality product and strong guest and associate relations is essential. The General Manager maximizes room revenues by anticipating and planning for market shifts, developing and monitoring strategic marketing prospects, and developing, implementing, and monitoring annual business and marketing plans. The role also participates in appropriate national marketing efforts and establishes and maintains a proactive human resources function that supports employee motivation, training and development, wage and benefit administration, and compliance with policies, procedures, and labor regulations. Salary is based on experience.

Requirements

  • Hilton experience.
  • Excellent verbal and written communication skills, including diplomacy and problem-solving skills.
  • Strong administrative skills and intermediate experience with Microsoft Office systems.
  • Ability to speak, read, and write in the primary language used in the workplace.
  • Ability to stand, sit, and walk frequently throughout an 8+ hour workday.
  • Ability to lift, lower, push, pull, and maneuver up to 30 pounds occasionally.

Nice To Haves

  • Yield management experience.
  • A successful sales background.

Responsibilities

  • Manage the hotel's overall operation while maintaining established cost and quality standards.
  • Maximize profits and room revenues, anticipating and planning for market shifts.
  • Develop and monitor strategic marketing prospects.
  • Develop, implement, and monitor annual business and marketing plans, and participate in appropriate national marketing efforts.
  • Develop and retain employees, supporting employee motivation, training, and development.
  • Administer wages and benefits and ensure compliance with policies, procedures, and labor regulations.
  • Exceed guest expectations and maintain strong guest and associate relations.
  • Deliver results focused on business revenues, guest and associate satisfaction, and operational effectiveness and efficiency.
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