General Manager Jobs

About The Position

Requirements

• 3–5 years of restaurant management experience, with high-volume or fast-casual experience required.
• High school diploma or GED required.
• Valid Food Manager Certification required.
• Strong leadership, coaching, and people-development skills.
• Excellent guest service and problem-solving abilities.
• Detail-oriented, organized, and calm under pressure.
• Solid understanding of front-of-house and back-of-house operations.
• Tech-savvy with POS systems, KDS, Dayforce, and Microsoft Office.
• Flexible availability, including nights, weekends, and holidays.

Nice To Haves

• Associate degree preferred.
• Bilingual in English and Spanish preferred.

Responsibilities

• Support daily operations, including opening, peak service, and closing procedures.
• Work in the back of house weekly and as needed, and be fully cross-trained in all back-of-house positions.
• Manage schedules, breaks, and team coverage to optimize service and labor.
• Ensure food quality, safety, cleanliness, and presentation meet Luna Grill standards.
• Coach, train, and develop team members through feedback and performance guidance.
• Assist with payroll, scheduling, inventory, ordering, and operational reporting.
• Ensure compliance with health, safety, sanitation, and company policies.
• Address guest concerns promptly and professionally with a hospitality-first mindset.
• Assist the General Manager with labor and food cost control.
• Participate in hiring, promotions, transfers, and terminations.
• Clearly communicate company updates and operational expectations to the team.
• Serve as Manager on Duty when the General Manager is absent.

Benefits

• Quarterly bonus opportunities
• Medical insurance
• Dental insurance
• Vision insurance
• 401(k)
• Paid time off
• Paid holidays
• Sick leave
• Career advancement opportunities
• Employee referral bonuses