The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store image and standards, customer service, attendance and punctuality, store cleanliness, marketing, and profitability. The manager sets an example for the crew and follows all policies and procedures while expecting the same of team members. The role also includes the general duties performed by store team members, such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The job takes place in a fast-paced store environment, with work involving customer and coworker communication, order entry, calculations and cash handling, and potentially delivery-related navigation and driving duties. Work conditions can include temperature changes, food odors, cornmeal dust, cramped areas, hot surfaces and tools, sharp edges, moving mechanical parts, and adverse weather. Physical activities include standing, walking, sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, climbing, bending, crouching, reaching, and driving. Deliveries may involve stairs and carrying pizzas and beverages to customers.
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Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed