General Manager(05283) - 7162 LA-1

Domino's Franchise•Marksville, LA

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store image and standards, customer service, attendance and punctuality, store cleanliness, marketing, and profitability. The manager sets an example for the crew and follows all policies and procedures while expecting the same of team members. The role also includes the general duties performed by store team members, such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The job takes place in a fast-paced store environment, with work involving customer and coworker communication, order entry, calculations and cash handling, and potentially delivery-related navigation and driving duties. Work conditions can include temperature changes, food odors, cornmeal dust, cramped areas, hot surfaces and tools, sharp edges, moving mechanical parts, and adverse weather. Physical activities include standing, walking, sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, climbing, bending, crouching, reaching, and driving. Deliveries may involve stairs and carrying pizzas and beverages to customers.

Requirements

  • Ability to exercise judgment, perform math, and multitask.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers and process orders by telephone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination to make precise movements rapidly and accurately; ability to enter orders using a computer keyboard or touch screen.
  • Ability to navigate delivery areas, read maps, and locate addresses; ability to navigate adverse terrain and delivery sites, including multi-story buildings and stairs.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Valid driver's license with a safe driving record meeting company standards.
  • Access to an insured vehicle that can be used for delivery.
  • Ability to perform the physical requirements of the role, including lifting deliveries weighing up to 50 pounds and carrying supplies and products.

Responsibilities

  • Oversee all activities during the shift, including cost controls, inventory control, cash control, and customer relations.
  • Set an example for the crew and follow all policies and procedures, while expecting the same from team members.
  • Handle staffing, paperwork, food management, scheduling, store image and standards, customer service, attendance and punctuality, cleanliness, marketing, and profitability.
  • Operate store equipment, stock ingredients, prepare products, and receive and process telephone orders.
  • Take inventory and complete associated paperwork; clean equipment and the facility approximately daily.
  • Deliver products by car to customers and deliver flyers and door hangers, as required.
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