Restaurant General Manager

The Brown Hotel•Louisville, KY

About The Position

The Restaurant General Manager oversees daily operations of the Lobby Bar and Grill and room service, ensuring exceptional service, quality, and efficiency. The role leads and supports the food and beverage team, manages budgets, streamlines processes, and upholds brand standards to drive guest satisfaction and operational excellence. The position reports to the Director of Food & Beverage or General Manager. The role requires a combination of education and experience. Hotel experience is a plus. The employee must be eligible to work in the United States, have sufficient education and/or literacy to read product labels and communicate with guests about job-related needs, and be able to perform required physical activities with or without reasonable accommodations. A flexible schedule, including evenings, weekends, and holidays if needed, is required. A warm, professional demeanor and positive attitude reflecting HVMG’s Culture of Excellence are also expected.

Requirements

  • A combination of education and experience.
  • Eligible to work in the United States.
  • Sufficient education and/or literacy to identify and read product labels and communicate with guests about job-related needs.
  • Ability to sit, stand, bend, kneel, and lift as required, with or without reasonable accommodations.
  • Availability to work a flexible schedule, including evenings, weekends, and holidays if needed.
  • Warm, professional demeanor with a friendly personality and positive attitude.

Nice To Haves

  • Hotel experience.

Responsibilities

  • Oversee daily operations of the Lobby Bar and Grill and room service.
  • Ensure exceptional service, quality, efficiency, and guest experiences.
  • Lead and support food and beverage staff.
  • Coordinate daily food and beverage operations.
  • Oversee budgets and inventory.
  • Streamline processes and uphold brand standards.

Benefits

  • Career growth opportunities across the nationwide portfolio.
  • Flexible scheduling.
  • Access to up to 40% of earned wages before payday with PayActive.
  • Paid Time Off (PTO) and paid holidays.
  • Medical, dental, and vision benefits.
  • 401(k) with guaranteed 4% match and no vesting period.
  • Exclusive hotel and food and beverage discounts.
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