Restaurant General Manager

KFC - FMI llc•Byram, MS

13d

About The Position

The Restaurant General Manager is the #1 leader of a KFC restaurant and is responsible for its success. The role leads the restaurant team to achieve business goals, deliver a positive guest experience, and maintain high standards for customer service, food quality, and cleanliness. The General Manager also develops team members, supports a positive and collaborative workplace, and partners with other Restaurant General Managers and Area Leaders to move the business forward.

Requirements

High standards in customer service, food quality, and cleanliness.
Business partnership skills and an ownership mindset toward business results.
Ability to mentor and coach team members using training and development resources.
Ability to build a team by selecting and onboarding new hires.
Goal-oriented leadership and comfort working in a fast-paced environment.
Commitment to customer service and the guest experience.

Responsibilities

Own the restaurant’s success metrics and lead the team to reach goals.
Meet restaurant financial and strategic objectives, establish and monitor financial controls, initiate corrective actions, and establish community relationships.
Lead the guest experience through friendly interactions, a clean restaurant, and fresh meals.
Attract customers by executing marketing strategies and community programs, identifying and tracking changing demands, and evaluating strategy results.
Train, develop, mentor, and onboard team members.
Communicate team goals, upcoming promotions, and business updates.
Inspire a positive and collaborative family environment.
Partner with other Restaurant General Managers and Area Leaders to grow and move the business forward.