Restaurant General Manager
Hoogland Restaurant Group•Independence, MO
About The Position
The Restaurant General Manager leads and develops people to deliver outstanding product quality and customer service, grow sales, and control restaurant costs. The role promotes Marco’s leadership behaviors and company culture, recruits and trains employees, oversees human resources processes, and coordinates meetings with the leadership team. It also ensures food quality, service speed, cleanliness, sanitation, inventory management, business planning, KPI performance, property upkeep, and proper deposit and safe procedures.
Requirements
- At least 3 years of leadership experience.
- Ability to lead up to 20 team members.
- Willingness to work about 50 hours per week, including some Saturdays and Sundays.
Nice To Haves
- At least 1 year of restaurant experience.
Responsibilities
- Demonstrate and reinforce Marco’s leadership behaviors and values.
- Create a company-culture-focused environment that attracts, retains, and develops employees.
- Source and interview store employees who share company values and dedication to customer satisfaction.
- Train team members on company processes, customer service, policies, and procedures.
- Ensure human resources processes are followed, including scheduling, payroll, benefits, performance reviews, and requested reporting to the home office.
- Plan and coordinate leadership team meetings with the Assistant Manager, Shift Leads, and Manager in Training.
- Maintain standards for product quality, service speed and quality, cleanliness, and sanitation.
- Maintain appropriate inventory par levels and ordering systems.
- Complete weekly and end-of-period inventory.
- Complete inventory reporting.
- Create store action plans, including marketing plans, to continuously improve the business.
- Manage weekly KPIs and plans to achieve goals.
- Ensure the store and the exterior of the property are maintained.
- Ensure proper security and verification procedures when handling deposits and the contents of the safe.
- Build sales and control restaurant costs.
Benefits
- Competitive compensation.
- Medical, dental, and vision insurance.
- Company-paid life insurance.
- Paid time off.
- 401(k) with a 50% company match.
- Opportunities to earn bonuses with exceptional performance.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
