Restaurant General Manager

Smashburger 1552 Rio • Las Vegas, NV

10d

About The Position

The Restaurant General Manager oversees the daily operations and performance of a Smashburger restaurant, supporting the Director of Operations/District Manager. The role leads and develops Restaurant Managers, Shift Leaders, and team members, fosters a positive and high-performance work environment, and helps build future leaders. It is responsible for staffing, scheduling, onboarding, training, employee performance and relations, and compliance with company policies, food safety standards, and operational procedures. The General Manager also works to deliver excellent guest experiences, resolve customer concerns, manage financial performance—including labor, inventory, cost of goods, and operating expenses—and drive sales through effective operations, community engagement, and local marketing.

Requirements

• 1–2 years of Restaurant General Manager experience in restaurants.
• Flexibility to work nights, weekends, and holidays.
• Follow Smashburger uniform standards.
• Ability to follow Smashburger guidelines and procedures and applicable local, state, and federal employment regulations.
• Successfully complete the Smashburger training program.
• Strong written and verbal communication skills to communicate effectively with restaurant management, frontline employees, and corporate support teams.
• People-management skills to select, assess, coach or counsel, develop, motivate, and lead restaurant teams.
• Excellent attention to detail.
• Proven time-management, consistency, and organizational skills.

Responsibilities

• Lead and develop Restaurant Managers, Shift Leaders, and team members, fostering a positive, high-performance work environment and developing future leaders.
• Oversee staffing, scheduling, onboarding, and training, and ensure teams follow company policies, food safety standards, and operational procedures.
• Model service standards, monitor guest satisfaction, and resolve guest concerns quickly and effectively.
• Manage labor, inventory, cost of goods, and operating expenses, adjusting staffing and operations based on sales trends.
• Drive restaurant performance through team communication, community engagement, local marketing initiatives, and continuous operational improvement.

Benefits

• Quarterly bonus.
• Referral bonus for referring friends.
• One free meal per shift for eligible Restaurant General Managers, Restaurant Managers, and Shift Leaders.
• Paid vacation and sick time.
• Medical, dental, and vision options.
• 401(k) match for employees age 21 and older.
• Flexible schedules.
• Employee Assistance Program.
• Fast-track career opportunities.
• Free uniform.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed