General Manager Jobs

About The Position

Requirements

• Demonstrated rapid career progression and 5+ years management experience in an industrial or manufacturing multi-site role.
• Total managed volume of 10 million dollars or more.
• P/L management experience in the facility management industry is desired.
• Contract-managed, facility management experience is desirable.
• A proven track record of successfully managing and growing accounts along with meeting client contractual obligations.
• Highly developed interpersonal, analytical and communication (written and verbal) skills.
• The ability to manage in a diverse environment with focus on client and customer services.
• The ability to develop team members to their fullest potential.
• A Bachelor’s Degree or higher is required for this position.
• Previous experience successfully managing clients with O&M service scopes and multiple sites in an industrial, life sciences or manufacturing environment is required.
• Extensive experience with mechanical, electrical and plumbing (MEP) O&M standards and procedures is required.
• A strong understanding of the development of maintenance strategies and O&M capital planning strategies across multiple sites.
• Experience working in an environment that requires Good Manufacturing Practices (GMP).
• Demonstrated working knowledge, experience and success working in manufacturing environments that require a high degree of safety standards, protocols and procedures.

Responsibilities

• Overall ownership and accountability of operational management and financial performance of multiple accounts and units.
• Model key leadership behaviors and ensure the highest levels of safety, quality, and service excellence for employees, clients, and customers.
• Coach employees by creating a shared understanding about what needs to be achieved and how it is to be achieved.
• Reward and recognize employees.
• Identify, develop, and engage top talent and coach team members to their fullest potential within the organization.
• Plan and lead team management meetings.
• Ensure HS&E standards in all operations and that those standards meet or exceed client metrics.
• Establish and maintain effective client and customer rapport for a mutually beneficial business relationship.
• Identify client needs and communicate operational progress.
• Facilitate and support new business and retention activities.
• Ensure unit managers execute customer satisfaction surveys in all locations.
• Ensure timely and accurate monthly site-level business reviews with client site Leadership.
• Support Account Leadership in the development of timely and accurate QBRs with the requisite date and performance data.
• Responsible for all contractual obligations at the assigned sites, which would include KPI performance.
• Build revenue and manage budget, which includes cost controls.
• Ensure the completion and maintenance of P&L statements for the district.
• Oversight and responsibility to deliver client and company financial targets.
• Ensure adoption of all Aramark processes and systems, eliminate custom/manual reports.
• Understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins.
• Lead managers in implementing and maintaining the corporate management agenda.
• Ensure value through efficient operations, appropriate cost controls, and profit management.
• Ensure consistent application of Aramark’s operating standards and processes (Operational Excellence).
• Understand end-to-end supply chain and procurement process and systems; ensure only authorized suppliers are used.
• Ensure unit managers maintain a safe and healthy environment for clients, customers, and employees.
• Comply with all applicable policies, rules, and regulations, including but not limited to those relating to safety, health, and wage and hour.
• Meet or exceed all client HSE and security procedures and metrics.