General Manager in Training - Love's Travel Stops

Love's Travel Stops & Country Stores•Shepherdsville, KY

11d

About The Position

Love’s Travel Stops is hiring a General Manager in Training to assist with overseeing daily operations, driving efficiency and quality, and supporting customer satisfaction. The role involves hands-on responsibility across multiple business operations, potentially including a retail store, fuel, restaurant, fresh kitchen, and truck care. The General Manager in Training assists the General Manager with task execution, scheduling, cash integrity, and reporting, while helping grow sales and meet organizational goals. The position focuses on maintaining a safe, clean, and well-maintained facility; managing ordering, stocking, inventory, and merchandising; and understanding financial reporting, including profit-and-loss statements, to identify and act on business opportunities. The role also collaborates with managers on talent acquisition and provides a supportive team environment with opportunities for career development.

Requirements

At least 2 years of management experience in retail, travel stops or convenience stores, big-box, grocery, or department stores.
At least 2 years managing operations with annual sales volume of $2 million or more.
At least 2 years working with and interpreting budgets and profit-and-loss statements.
At least 2 years supervising and training 5–10 or more employees.
Intermediate computer skills, including Microsoft Office, Outlook, Word, and Excel.
Ability to successfully complete a pre-employment drug screen and background check.
Excellent communication and interpersonal skills, with a focus on customer satisfaction.
Strong customer service, rapport-building, and salesmanship skills.
Strong organizational and multitasking abilities with attention to detail.
Effective teamwork skills.
Ability to work varied shifts, including days, afternoons, evenings, nights, occasional overnights, weekends, and holidays.
Ability to meet the stated physical demands, including frequent lifting or moving of items over 75 pounds.

Responsibilities

Oversee multiple business operations, potentially including retail, fuel, restaurant, fresh kitchen, and truck care.
Maintain a safe, clean, and well-maintained facility, including restrooms, showers, facilities, and equipment, and conduct safety checks.
Drive sales through efficient ordering, stocking, inventory management, and merchandising.
Assist the General Manager with task execution and completion, scheduling, cash integrity, and daily, weekly, and monthly reporting.
Understand financial reporting, analyze profit-and-loss statements, and act on opportunities to improve results.
Collaborate with managers on talent acquisition.
Support customer satisfaction and effective employee and vehicle deployment.