General Manager in Training

Buff City Soap Franchise•Johnston, IA

8d•$16 - $18

About The Position

At Buff City Soap, the General Manager leads a store team to exceed sales goals, deliver exceptional customer experiences, and maintain high standards in operations and merchandising. The role drives both business results and workplace culture, making decisions, coordinating priorities, and fostering a positive, high-energy environment. This is a full-time role of approximately 40–45 hours per week. The General Manager must be available to work nights, weekends, and holidays as needed. The role requires standing and walking for long periods, lifting up to 50 pounds, and working around fragrances.

Requirements

Retail management and sales experience.
Proven ability to lead in a fast-paced, goal-driven environment while keeping teams organized and supported.
Basic computer skills, including Word, Excel, and Outlook.
Problem-solving, organizational, and planning expertise with attention to detail.
Ability to manage multiple priorities and adapt to a variety of tasks throughout the day.
Approachable presence that fosters collaboration and a supportive team culture.
Availability to work nights, weekends, and holidays as needed.
Ability to stand and walk for long periods, lift up to 50 pounds, and work around fragrances.

Responsibilities

Lead the team to meet sales targets, monitor KPIs, and implement action plans to improve results and profitability.
Motivate and develop team members through feedback, training, and performance assessments, building a high-performing, collaborative team.
Maintain operational excellence, including scheduling, inventory management, cash handling, and store presentation.
Create a positive, goal-focused culture where achievements are recognized and successes are celebrated.
Manage daily priorities, including promotions, customer engagement, and team coordination, keeping work organized and efficient.