General Manager in Training

Links Car Wash•Fort Myers, FL

About The Position

Links Car Wash is seeking a General Manager In Training to lead site operations, team performance, customer service, and financial results. The role is responsible for creating a safe, efficient, customer-focused environment while supporting revenue growth, operational excellence, and employee development. It is suited to experienced leaders from car wash, retail, hospitality, automotive services, food service, or other customer-focused industries who want to grow with a rapidly expanding organization. The General Manager In Training oversees daily operations, facility and equipment readiness, staffing and development, customer satisfaction, budgets, site performance, safety, and regulatory compliance. The position is based in Fort Myers and offers hands-on experience with advanced automated equipment and opportunities for career growth.

Requirements

High school diploma or equivalent.
1–2 years of proven management or site leadership experience, preferably in the car wash industry.
Strong leadership skills and the ability to motivate, coach, and develop employees.
Excellent operational, organizational, and project management abilities.
Strong problem-solving and decision-making skills.
Excellent verbal and written communication skills.
Proficiency in Microsoft Office Suite and business or project management software.
Ability to work under pressure and meet labor goals, budgets, and operational deadlines.
Willingness to learn, adapt, and take on new challenges in a fast-paced environment.
Ability to walk, stand, bend, stoop, kneel, twist, reach, and perform repetitive movements for extended periods.
Ability to perform activities involving grasping, lifting, pushing, pulling, and turning.
Ability to work indoors and outdoors in varying weather conditions, including hot and cold temperatures.

Nice To Haves

Experience in car wash operations, automotive services, retail management, hospitality management, or related service industries.
Experience managing budgets, labor costs, inventory, scheduling, and operational performance metrics.
Familiarity with customer service best practices and performance management.

Responsibilities

Oversee day-to-day site operations, workflow, service standards, and operational performance.
Manage facility maintenance, equipment functionality, inventory, and site readiness.
Monitor site performance, labor utilization, productivity metrics, and customer satisfaction.
Ensure compliance with company policies, procedures, and safety standards; conduct routine inspections and address operational or maintenance concerns.
Implement process improvements to increase productivity, efficiency, and customer experience, and maintain a clean, organized, professional site.
Recruit, hire, onboard, train, and develop team members.
Coach and mentor Assistant Managers and Team Members, provide performance feedback, conduct evaluations, and create development plans.
Foster a positive, collaborative, customer-focused workplace culture; delegate responsibilities and maintain accountability.
Deliver an exceptional customer experience, resolve customer concerns professionally, and build customer loyalty.
Support local marketing and community engagement initiatives when applicable.
Prepare, manage, and monitor operational budgets; analyze financial performance, labor costs, sales trends, and profitability.
Monitor expenses, control costs, identify revenue opportunities, and ensure accurate reporting and adherence to financial practices and controls.
Promote workplace safety, implement and enforce safety and risk-management practices, and ensure regulatory compliance.
Conduct safety meetings and training sessions and follow up on incidents as required.
Maintain a safe environment for employees, customers, and vendors.