General Manager in Training

Nouria Energy Services • Londonderry, NH

1d

About The Position

The management trainee participates in training experiences, learns new skills, and demonstrates increasing proficiency in managerial responsibilities. The training program prepares the trainee to make decisions and take action in people management, operations management, and merchandising management when they assume the role of store manager. The trainee assists the Store Manager with daily shift management, customer relations, inventory control, procedural tasks and paperwork, visual merchandising, sales, and store operations. The role also supports customer service, safety, security, loss prevention, and maintenance of the store environment.

Requirements

• At least 1 year of supervisory experience in convenience store, retail, fast food, or restaurant operations.
• Ability to perform effectively in a fast-paced work environment.
• Strong leadership and interpersonal skills.
• Self-motivated, resourceful, creative, and organized.
• Outgoing personality and approachable demeanor.
• Ability to communicate effectively with all levels of the organization; excellent communication skills.
• Ability to provide any level of coverage as needed, including nights, weekends, and holidays.
• Ability to bend and stoop, stand for at least 8 hours, lift, pull, or push up to 30 pounds, and access all areas of the store.
• Successful completion of certification testing as needed.
• Understanding of the importance of customer service and commitment to delivering superior customer experiences.
• MS Outlook, Word, and Excel skills.

Responsibilities

• Assist the Store Manager with daily shift management, customer relations, inventory control, procedural tasks and paperwork, and visual merchandising.
• Maintain individual and shift sales and provide daily shift floor coverage.
• Train Sales Associates and supervise point-of-sale operations.
• Provide store security and loss prevention, and help minimize cash and inventory losses within assigned shrink targets.
• Maintain company standards for personal and store sales and performance metrics.
• Stock shelves and refrigerated coolers.
• Learn and ensure compliance with applicable local, state, and federal laws governing convenience and food store operations.
• Shadow the manager in day-to-day operations.
• Deliver Nouria’s customer service program at the site level, greet customers, suggest purchases, and promote specials.
• Minimize safety risks to employees, customers, and suppliers; train site employees on safety policies and verify compliance.
• Enforce environmental and hazardous-material regulations and maintain store safety and security.
• Document accidents and incidents and promptly report and investigate workplace accidents, injuries, incidents, or illnesses involving employees at the location.
• Maintain the customer environment inside and around the store, inspect for workplace hazards, and initiate corrective action.
• Operate assigned equipment safely and efficiently and support the Nouria Safety and Health program.
• Complete new-employee safety orientations for new or transferred store employees.
• Encourage employees to report unsafe conditions or work practices and promote a quick return to work for employees under supervision.
• Perform physical maintenance and help ensure the safety, cleanliness, and attractiveness of store facilities.
• Perform other related duties as required.

Benefits

• Eligible team members may participate in medical, dental, and vision coverage.
• 401(k) savings plan.
• Paid time off and paid holidays.
• Company-paid life insurance and disability benefits.
• Employee assistance programs.
• Tuition assistance.
• Voluntary benefit offerings.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed