General Manager - 1916

Jiffy Lube•Brentwood, TN

11d

About The Position

Premium Velocity Auto (PVA) / Jiffy Lube is hiring a General Manager to oversee the daily operations of a single automotive service center. This hands-on leadership role is responsible for ensuring smooth operations, an excellent customer experience, team development, and profitability while upholding PVA and Jiffy Lube standards. The role is based in a fast-paced, customer-driven environment.

Requirements

Valid U.S. driver’s license and authorization to work in the U.S.
At least 1 year of retail service management experience, including KPIs, budgeting, and calculations.
Strong written and verbal English communication skills.
Ability to use computers, online tools, and documentation systems.
Ability to stand for long periods; lift 50+ pounds; and bend, reach, crawl, and climb stairs.
Comfort working in enclosed or semi-outdoor environments.
High school diploma or equivalent.
Strong customer service and communication skills.
Dependable leadership and attention to detail.
Growth-mindedness and willingness to train and develop.
Ability to multitask in a fast-paced environment.
Strong safety awareness.

Responsibilities

Open and close the store and maintain a clean, organized, professional workspace.
Hire, train, schedule, and coach team members, including conducting performance evaluations and taking disciplinary actions.
Drive sales growth, profitability, and customer retention.
Oversee cash handling, register reconciliation, and bank deposits.
Complete paperwork related to sales, cash receipts, and employee records.
Monitor inventory, prevent shrinkage, and manage supply orders.
Provide outstanding customer service and resolve escalated concerns.
Assist with automotive maintenance services and operate various vehicle types.
Enforce safety standards and maintain OSHA and environmental compliance.
Report workers’ compensation claims.
Perform additional tasks assigned by the District Manager.