INBOUND/OUTBOUND MANAGER

Dollar General•Jonesville, VA

About The Position

The Inbound/Outbound Manager oversees receiving or shipping functions. The role helps create a strong work team and resolve employee relations issues. The manager reviews performance and operational trends, develops improvement plans, sets goals, monitors budgets and staffing, and communicates with company carriers regarding store loads and backhauls.

Requirements

  • Strong analytical and math skills and attention to detail.
  • Strong oral and written communication skills.
  • Understanding of human resource practices and OSHA and FDA regulations.
  • Proficiency in Excel and Word, and experience with general software applications.
  • Familiarity with Warehouse Management System functionality.
  • Planning and forecasting skills.
  • Team problem-solving skills.
  • At least five years of experience in distribution, logistics, and management.
  • A college degree in business.
  • Ability to physically move throughout the distribution center to monitor merchandise flow.

Nice To Haves

  • Experience with warehouse management systems and RTS applications.
  • Experience in an automated retail distribution center.

Responsibilities

  • Review current or future trends that may indicate gaps in inbound or outbound functions and recommend actions based on findings.
  • Participate with the distribution center management team and develop action plans for internal analyses and gap identification.
  • Conduct daily status meetings with the management team to review the prior day's performance and develop an action plan for the current day.
  • Lead development and communication of Productivity Improvement Plans for performance indicators or areas identified for improvement.
  • Conduct observations and analyses to identify areas for change and develop action plans addressing operational and employee gaps.
  • Lead the inbound or outbound team in developing and implementing goals and measurements.
  • Review strategic goals for the inbound or outbound area and set performance goals.
  • Monitor the department budget monthly and assist in developing budgets for inbound or outbound functions.
  • Conduct weekly staffing reviews with the Operations Manager and Human Resources to determine appropriate staffing levels for inbound or outbound departments.
  • Communicate with the company carrier regarding store loads and backhauls.
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