Field Technician Jobs

About The Position

Requirements

• 2–5+ years of automotive experience servicing and diagnosing a wide range of vehicle systems.
• Strong working knowledge of ADAS and electrical services, including level 1–3 calibrations, programming, diagnostics, and wire or connector repair.
• Proficiency with electrical diagnostic equipment such as multimeters, power probes, and resistors.
• Ability to perform and interpret vehicle health scans using factory and non-factory tools.
• Skill in reading and interpreting OEM and aftermarket service information and wiring schematics.
• Ability to program vehicle modules using factory or approved non-factory software.
• Clear, professional verbal and written communication skills to explain technical findings.
• Technological proficiency with platforms such as Outlook, Teams, and Word.
• Strong work ethic, urgency, self-motivation, and a positive, professional representation of the ATE brand.
• Willingness to continuously learn, develop new skills, and grow within the role.
• Comfort working independently in fast-paced shop environments.
• Ability and willingness to travel daily to local or regional service locations using a company-provided vehicle.
• Saturday availability on a rotating basis, typically every other Saturday from 9 AM to 12 PM or as scheduled; flexible Saturday availability is required to ensure market coverage.
• Valid driver’s license and safe driving record.
• Ability to lift and carry up to 50 lbs and stand for extended periods in automotive shop environments.

Responsibilities

• Deliver fast and accurate ATE service support to internal and external customers.
• Travel daily to assigned service locations in a company-provided vehicle.
• Perform vehicle diagnostics, calibrations, programming, scanning, and wire or connector repairs.
• Ensure services, particularly calibrations, are documented, required under OEM guidelines, and approved before execution in accordance with company policies.
• Conduct test drives to verify system functionality and confirm repair outcomes.
• Provide excellent customer service by handling difficult situations transparently and urgently, communicating promptly and professionally with shops and internal stakeholders, and escalating concerns when needed.
• Participate in team meetings and training sessions as assigned.
• Care for, maintain, and secure ATE-issued tools, equipment, and vehicles.
• Stay current on ATE and OEM protocols through required training and Champions Connect updates.
• Meet productivity and quality goals while traveling to assigned service locations.
• Accurately manage documentation and complete final billing before leaving the site, per MCP guidelines.
• Work the assigned schedule, including Saturday coverage as required by market needs, and maintain flexible availability across assigned business days.
• Perform additional duties as assigned.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Group life insurance
• Disability insurance
• 401(k) retirement plan with match
• Referral bonus (“Cash From Crash”)
• Five paid holidays