About The Position

The Field Inventory Technician travels through assigned areas to call on accounts, check stock and inventory, obtain product orders, and ensure appropriate quantities are delivered to each account. The role reviews product displays on shelves and builds rapport with store management to maintain customer relationships. It supports the sales and account-maintenance work of Outside Sales Representatives and helps customers use Vendor-Managed Inventory (VMI) solutions. The position works Monday through Thursday from 10:00 p.m. to 8:00 a.m. Work is generally performed in an office environment, with travel to customer sites or warehouse facilities and possible exposure to outdoor weather conditions. The role requires travel of 75%–100% and may involve strenuous physical work, including lifting packages up to 50 pounds.

Requirements

  • Valid driver’s license and satisfactory driving record.
  • High school degree or equivalent.
  • At least 1 year of experience with electrical, construction, or mechanical products.
  • At least 1 year of experience resolving technical, equipment, and service-related issues.
  • Ability to multitask.
  • Ability to use hand tools and heavy machinery, such as a forklift.
  • Intermediate computer skills, including Microsoft Office.
  • Strong written and verbal communication skills.
  • Attention to detail.
  • Strong presentation and persuasion skills.
  • Ability to resolve controversy using a win-win approach, remain objective and fair in sensitive situations, and maintain constructive working relationships.
  • Ability to work in a team environment.
  • Ability to meet emerging customer needs, including a strong customer-service background.
  • Ability to prospect and market concepts to existing and potential accounts.
  • Ability to drive a company vehicle for extended periods with frequent stops and starts.
  • Ability to lift heavy packages weighing up to 50 pounds.
  • Ability to travel 75%–100%.

Nice To Haves

  • 2 years of experience with electrical, construction, or mechanical products preferred.
  • 2 years of experience resolving technical, equipment, and service-related issues preferred.

Responsibilities

  • Interface with customers to evaluate needs or concerns and communicate them to Outside Sales Representatives.
  • Maintain daily on-site product reporting and analysis to support supply chain controls.
  • Source, upsell, and build relationships with existing and potential customers.
  • Provide daily support for Outside Sales Representatives’ sales efforts and account maintenance.
  • Verify actual inventory counts and communicate with warehouse personnel.
  • Assist with on-site product location and identification.
  • Enter, review, and release orders to support e-commerce solutions.
  • Communicate changes, shortages, and concerns directly to customers and branch management.
  • Ensure eStock data is accurate and up to date.
  • Answer questions from current and potential customers about Vendor-Managed Inventory utilization.
  • Perform daily scanning and synchronization tasks.
  • Maintain eStock and eCrib VMI labels and webpage revisions to ensure minimum and maximum inventory levels.
  • Deliver custom presentations on WESCO LEAN customer value, including Point of Use vending applications, job trailers, WESCO/EESCODIRECT, and ESTOCK.
  • Review, control, and release customer orders; report daily customer status; and maintain barcoding and scanning practices for proper product identification and alignment with WESNET.

Benefits

  • Eligible positions may include participation in a bonus or sales incentive plan, subject to applicable plan terms.
  • Certain sales roles may have a commission structure based on sales results.
  • Benefits for eligible employees may include paid time off, medical, dental, and vision coverage, and retirement savings plans.
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