Field Inventory Technician (Mon-Thu, 6:00 AM-4:00 PM)

Wesco•Stafford, VA

About The Position

As a Field Inventory Technician, you will travel through assigned areas to call on accounts, check stock and inventory, obtain product orders, and note delivery quantities to help maintain appropriate inventory at each account. You will review product displays on shelves and build rapport with store management to maintain customer relationships. The role provides daily inventory reporting and analysis, supports Outside Sales Representatives (OSRs), and assists with account maintenance and customer service. Responsibilities also include maintaining accurate eStock and eCrib information, managing orders and VMI labels, performing scanning and synchronization tasks, and communicating inventory changes and concerns to customers, warehouse personnel, and branch management. You will present customer solutions involving WESCO LEAN, point-of-use vending applications, job trailers, WESCO/EESCODIRECT, and ESTOCK. The schedule is Monday through Thursday, 6:00 a.m. to 4:00 p.m. Work is generally performed in an office environment, with travel to customer sites and warehouse facilities and possible exposure to outdoor weather conditions. Travel is 75%–100%.

Requirements

Valid driver's license and satisfactory driving record.
High school degree or equivalent.
One year of experience with electrical, construction, or mechanical products required.
One year of experience resolving technical, equipment, and service-related issues required.
Ability to multitask.
Ability to use hand tools and heavy machinery, such as a forklift.
Intermediate computer skills, including Microsoft Office.
Strong written and verbal communication skills.
Attention to detail.
Strong presentation and persuasion skills.
Ability to use a win-win approach to resolve controversy, remain objective and fair in sensitive situations, and maintain constructive working relationships.
Ability to work in a team environment.
Ability to meet emerging customer needs, including a strong customer service background.
Ability to prospect and market concepts to existing and potential accounts.
Ability to drive a company vehicle for extended periods with frequent stops and starts.
Ability to lift heavy packages up to 50 pounds.
Ability to travel 75%–100%.

Nice To Haves

Two years of experience with electrical, construction, or mechanical products preferred.
Two years of experience resolving technical, equipment, and service-related issues preferred.

Responsibilities

Travel through assigned areas to call on accounts.
Check stock and inventory, obtain new product orders, and note delivery quantities to maintain proper inventory at each account.
Review the exposition of items on shelves and build rapport with store management.
Evaluate customer needs or concerns and communicate them to Outside Sales Representatives (OSRs).
Maintain on-site daily product reporting and analysis to support supply chain controls.
Source, upsell, and build relationships with existing and potential customers.
Provide daily support for OSR sales efforts and account maintenance functions.
Verify actual inventory counts and communicate with warehouse personnel.
Assist with on-site product location and identification.
Enter, review, and release orders to support e-commerce solutions.
Communicate changes, shortages, and concerns directly to customers and branch management.
Keep eStock data accurate and up to date.
Answer customer questions about Vendor-Managed Inventory (VMI) utilization.
Perform daily scanning and synchronization tasks.
Maintain eStock and eCrib VMI labels and webpage revisions to ensure minimum and maximum inventory levels.
Deliver custom presentations on WESCO LEAN customer value, including point-of-use vending applications, job trailers, WESCO/EESCODIRECT, and ESTOCK.
Review, control, and release customer orders; report daily customer status; and maintain barcoding and scanning practices for product identification and alignment with WESNET.