About The Position

The Field Inventory Technician travels through assigned areas to visit customer accounts, check stock and inventory, obtain product orders, and record quantities needed for delivery so that customers maintain proper product inventory. The technician reviews product displays on shelves and builds relationships with store management. The role supports Outside Sales Representatives (OSRs) and account maintenance by evaluating customer needs, maintaining product and inventory records, coordinating with warehouse personnel, and handling customer orders. It includes explaining Vendor-Managed Inventory (VMI) solutions, maintaining eStock and eCrib data and labels, and presenting WESCO LEAN customer solutions, including vending applications, job trailers, WESCO/EESCODIRECT, and ESTOCK. The scheduled shift is Monday through Thursday, 2:00 p.m. to 12:00 a.m. Work is generally performed in an office environment, with travel to customer sites and warehouse facilities; the role may involve exposure to outdoor weather. Travel is 75%–100%, and the position involves extended periods of driving with frequent stops and starts, as well as lifting packages up to 50 pounds. Wesco states that eligible employees may receive paid time off, medical, dental, and vision coverage, and retirement savings plans. Compensation for eligible positions may include a bonus or sales incentive plan; certain sales roles may also have commission compensation. The posting is for a current, active vacancy intended for immediate hire.

Requirements

  • Valid driver’s license and satisfactory driving record.
  • High school degree or equivalent.
  • At least 1 year of experience with electrical, construction, or mechanical products; 2 years preferred.
  • At least 1 year of experience resolving technical, equipment, and service-related issues; 2 years preferred.
  • Ability to multitask.
  • Ability to use hand tools and heavy machinery, such as a forklift.
  • Intermediate computer skills, including Microsoft Office.
  • Strong written and verbal communication skills.
  • Attention to detail.
  • Strong presentation and persuasion skills.
  • Ability to use a win-win approach to resolve controversy, remain objective and fair in sensitive situations, and maintain constructive working relationships.
  • Ability to work in a team environment.
  • Ability to meet emerging customer needs, including a strong customer service background.
  • Ability to prospect and market concepts to existing and potential accounts.
  • Ability to drive a company vehicle for extended periods with frequent stops and starts.
  • Ability to lift packages weighing up to 50 pounds; work is physically strenuous.
  • Ability to travel 75%–100%.

Responsibilities

  • Travel through assigned areas to visit customer accounts and check stock and inventory.
  • Obtain product orders and record quantities needed for delivery to maintain appropriate account inventory.
  • Review product displays on shelves and build rapport with store management.
  • Evaluate customer needs and concerns and communicate them to Outside Sales Representatives (OSRs).
  • Maintain on-site daily product reporting and analysis to support supply-chain controls.
  • Source, upsell, and build relationships with existing and potential customers.
  • Provide daily support for OSR sales efforts and account maintenance.
  • Verify inventory counts and communicate with warehouse personnel.
  • Assist with on-site product location and identification.
  • Enter, review, and release orders in support of e-commerce solutions.
  • Communicate changes, shortages, and concerns directly to customers and branch management.
  • Maintain accurate and up-to-date eStock data.
  • Answer customer and prospective-customer questions about Vendor-Managed Inventory (VMI) utilization.
  • Perform daily scanning and synchronization tasks.
  • Maintain eStock and eCrib VMI labels and webpage revisions to ensure minimum and maximum inventory levels.
  • Deliver customized presentations on WESCO LEAN customer value, including Point of Use vending applications, job trailers, WESCO/EESCODIRECT, and ESTOCK.
  • Review, control, and release customer orders; report daily customer status; and maintain barcoding and scanning practices for product identification and alignment with WESNET.

Benefits

  • Paid time off (for eligible employees).
  • Medical coverage (for eligible employees).
  • Dental coverage (for eligible employees).
  • Vision coverage (for eligible employees).
  • Retirement savings plans (for eligible employees).
  • Bonus or sales incentive plan may be available for eligible positions, subject to applicable plan terms.
  • Commission structure may be available for certain sales roles, based on sales results and applicable plan terms.
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