Field Inventory Technician (Mon-Thu, 2:00 PM-12:00 PM)

Wesco•Stafford, VA

About The Position

As a Field Inventory Technician, you travel through assigned areas to visit accounts, check stock and inventory, obtain product orders, and note quantities needed for delivery to maintain appropriate inventory. You review how products are displayed on shelves and build rapport with store management to maintain customer relationships. The role supports Outside Sales Representatives (OSRs), account maintenance, supply-chain controls, and Vendor-Managed Inventory (VMI) solutions. The position requires frequent travel to customer sites and warehouse facilities, including driving a company vehicle for extended periods with frequent stops and starts. Work is generally performed in an office environment, but may involve customer sites, warehouses, and exposure to outdoor weather conditions. The stated schedule is Monday through Thursday, 2:00 p.m. to 12:00 a.m.

Requirements

Valid driver’s license and satisfactory driving record.
High school degree or equivalent.
At least 1 year of experience with electrical, construction, or mechanical products.
At least 1 year of experience resolving technical, equipment, and service-related issues.
Ability to multitask.
Ability to use hand tools and heavy machinery, such as a forklift.
Intermediate computer skills, including Microsoft Office.
Strong written and verbal communication skills.
Attention to detail.
Strong presentation and persuasion skills.
Ability to use a win-win approach to resolve controversy, remain objective and fair in sensitive situations, and maintain constructive working relationships.
Ability to work in a team environment and meet emerging customer needs, including a strong customer-service background.
Ability to prospect and market concepts to existing and potential accounts.
Ability to drive a company vehicle for an extended period with frequent stops and starts.
Ability to lift heavy packages up to 50 pounds.
Ability to travel 75%–100%.

Nice To Haves

2 years of experience with electrical, construction, or mechanical products preferred.
2 years of experience resolving technical, equipment, and service-related issues preferred.

Responsibilities

Interface with customers to evaluate needs or concerns and communicate them to Outside Sales Representatives.
Maintain on-site daily product reporting and analysis to support supply-chain controls.
Source, upsell, and build relationships with existing and potential customers.
Provide daily support for OSR sales efforts and account maintenance.
Ensure actual inventory counts and communicate with warehouse personnel.
Assist with on-site product location and identification.
Enter, review, and release orders to support e-commerce solutions.
Communicate changes, shortages, and concerns directly to customers and branch management.
Ensure data in eStock is accurate and up to date.
Answer questions from current and potential customers about VMI utilization.
Perform daily scanning and synchronization tasks.
Maintain eStock and eCrib VMI labels and webpage revisions to ensure minimum and maximum inventory levels.
Deliver custom presentations on WESCO LEAN customer value, including Point of Use vending applications, job trailers, WESCO/EESCODIRECT, and ESTOCK.
Review, control, and release customer orders; report daily customer status; and maintain barcoding and scanning practices for proper product identification and alignment with WESNET.