Field Inventory Technician (Mon-Thu, 6:00 AM-4:00 PM)

Wesco • Stafford, VA

3d • $23 - $34

About The Position

The Field Inventory Technician travels through assigned areas to visit customer accounts, check stock and inventory, obtain product orders, and identify quantities needed for delivery to maintain appropriate inventory. The role reviews product displays on shelves and builds rapport with store management to maintain customer relationships.

The technician supports Outside Sales Representatives (OSRs) and customers through inventory reporting and analysis, order processing, account maintenance, product identification, and Vendor-Managed Inventory (VMI) support. The role also maintains inventory data and labels, performs scanning and synchronization tasks, and presents customer-value solutions, including vending applications, job trailers, and Wesco e-commerce and inventory tools.

The position follows a Monday-through-Thursday schedule from 6:00 a.m. to 4:00 p.m. It involves travel to customer sites and warehouse facilities, frequent stops and starts while driving a company vehicle, and the ability to travel 75% to 100%. Work is generally performed in an office environment but may involve outdoor weather conditions. The position can be physically strenuous and requires lifting packages up to 50 pounds.

Requirements

• Valid driver's license and satisfactory driving record.
• High school degree or equivalent.
• At least 1 year of experience with electrical, construction, or mechanical products.
• At least 1 year of experience resolving technical, equipment, and service-related issues.
• Ability to multitask.
• Ability to use hand tools and heavy machinery, such as a forklift.
• Intermediate computer skills, including Microsoft Office.
• Strong written and verbal communication skills.
• Attention to detail.
• Strong presentation and persuasion skills.
• Ability to use a win-win approach to resolve controversy, remain objective and fair in sensitive situations, and maintain constructive working relationships.
• Ability to work in a team environment.
• Ability to meet emerging customer needs, including a strong customer service background.
• Ability to prospect and market concepts to existing and potential accounts.
• Ability to drive a company vehicle for extended periods with frequent stops and starts.
• Ability to lift heavy packages up to 50 pounds.
• Ability to travel 75% to 100%.

Nice To Haves

• 2 years of experience with electrical, construction, or mechanical products.
• 2 years of experience resolving technical, equipment, and service-related issues.

Responsibilities

• Interface with customers to evaluate needs or concerns and communicate them to Outside Sales Representatives.
• Maintain on-site daily product reporting and analysis to support supply chain controls.
• Source, upsell, and build relationships with existing and potential customers.
• Provide daily support for OSR sales efforts and account maintenance.
• Ensure accurate inventory counts and communicate with warehouse personnel.
• Assist with on-site product location and identification.
• Enter, review, and release orders to support e-commerce solutions.
• Communicate changes, shortages, and concerns directly to customers and branch management.
• Keep data in eStock accurate and up to date.
• Answer questions from current and potential customers about Vendor-Managed Inventory utilization.
• Perform daily scanning and synchronization tasks.
• Maintain eStock and eCrib VMI labels and webpage revisions to ensure minimum and maximum inventory levels.
• Deliver customized presentations on WESCO LEAN customer value, including Point of Use vending applications, job trailers, WESCO/EESCODIRECT, and ESTOCK.
• Review, control, and release customer orders; report daily customer status; and maintain barcoding and scanning practices for accurate product identification and alignment with WESNET.
• Travel through assigned areas to visit customer accounts, check inventory, obtain product orders, review shelf displays, and maintain relationships with store management.

Benefits

• Paid time off.
• Medical coverage.
• Dental coverage.
• Vision coverage.
• Retirement savings plans.
• Eligible positions may include participation in a bonus or sales incentive plan.
• Certain sales roles may include additional compensation through a commission structure.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED