About The Position

The Field Inventory Technician travels through assigned areas to call on customer accounts, check stock and inventory, obtain product orders, and determine quantities for delivery to maintain appropriate product levels. The role reviews product displays on shelves and builds rapport with store management. It supports Outside Sales Representatives (OSRs) through customer service, account maintenance, inventory control, order processing, and product presentations. The position works Friday through Sunday, from 6:00 a.m. to 7:00 p.m., and involves travel to customer sites or warehouse facilities, with possible exposure to outdoor weather conditions.

Requirements

  • Valid driver's license and satisfactory driving record.
  • High school degree or equivalent.
  • At least 1 year of experience with electrical, construction, or mechanical products.
  • At least 1 year of experience resolving technical, equipment, and service-related issues.
  • Ability to multitask.
  • Ability to use hand tools and heavy machinery, such as a forklift.
  • Intermediate computer skills, including Microsoft Office.
  • Strong written and verbal communication skills.
  • Attention to detail.
  • Strong presentation and persuasion skills.
  • Ability to use a win-win approach to resolve controversy, remain objective and fair in sensitive situations, and maintain constructive working relationships.
  • Ability to work in a team environment.
  • Ability to meet emerging customer needs, including a strong customer service background.
  • Ability to prospect and market concepts to existing and potential accounts.
  • Ability to drive a company vehicle for extended periods with frequent stops and starts.
  • Ability to lift heavy packages up to 50 pounds; work is physically strenuous.
  • Ability to travel 75%–100%.

Nice To Haves

  • 2 years of experience with electrical, construction, or mechanical products.
  • 2 years of experience resolving technical, equipment, and service-related issues.

Responsibilities

  • Interface with customers to assess needs or concerns and communicate them to Outside Sales Representatives.
  • Maintain on-site daily product reporting and analysis to support supply chain controls.
  • Source opportunities, upsell, and build relationships with existing and potential customers.
  • Provide daily support for OSR sales efforts and account maintenance.
  • Verify inventory counts and communicate with warehouse personnel.
  • Assist with on-site product location and identification.
  • Enter, review, and release orders to support e-commerce solutions.
  • Communicate changes, shortages, and concerns directly to customers and branch management.
  • Keep eStock data accurate and up to date.
  • Answer customer questions about Vendor-Managed Inventory (VMI) utilization.
  • Perform daily scanning and synchronization tasks.
  • Maintain eStock and eCrib VMI labels and webpage revisions to support minimum and maximum inventory levels.
  • Deliver custom presentations on WESCO LEAN customer value, including Point of Use vending applications, job trailers, WESCO/EESCODIRECT, and ESTOCK.
  • Review, control, and release customer orders; report daily customer status; and maintain barcoding and scanning practices for product identification and alignment with WESNET.
  • Review product displays on shelves and build rapport with store management.
  • Travel to assigned customer accounts and maintain product inventory and delivery quantities.

Benefits

  • Paid time off
  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Retirement savings plans
  • For eligible positions, possible participation in a bonus or sales incentive plan
  • For certain sales roles, a commission structure based on sales results
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