Field Inventory Technician (Fri-Sun, 6:00 PM-7:00 AM)

Wesco • Stafford, VA

3d • $23 - $34

About The Position

The Field Inventory Technician travels through assigned areas to call on accounts, check stock and inventory, obtain product orders, and determine quantities needed for delivery to maintain appropriate product inventory. The technician reviews product displays on shelves and builds rapport with store management to maintain customer relationships.

The role supports Outside Sales Representatives (OSRs) and customer account maintenance by monitoring inventory, maintaining accurate product data, processing and releasing orders, and communicating inventory changes and customer concerns. It also supports Vendor-Managed Inventory (VMI) programs through reporting, scanning, maintaining labels and webpages, and advising customers on VMI utilization. The position involves frequent travel to customer sites and warehouses, driving a company vehicle, and physically strenuous work including lifting packages up to 50 pounds.

Requirements

• Valid driver’s license and satisfactory driving record.
• High school degree or equivalent.
• At least 1 year of experience with electrical, construction, or mechanical products.
• At least 1 year of experience resolving technical, equipment, and service-related issues.
• Ability to multitask.
• Ability to use hand tools and heavy machinery, such as a forklift.
• Intermediate computer skills, including Microsoft Office.
• Strong written and verbal communication skills.
• Attention to detail.
• Strong presentation and persuasion skills.
• Ability to use a win-win approach to resolve controversy, remain objective and fair in sensitive situations, and maintain constructive working relationships.
• Ability to work in a team environment.
• Ability to meet emerging customer needs, including a strong customer service background.
• Ability to prospect and market concepts to existing and potential accounts.
• Ability to drive a company vehicle for extended periods with frequent stops and starts.
• Ability to lift packages weighing up to 50 pounds.
• Ability to travel 75%–100%.

Nice To Haves

• 2 years of experience with electrical, construction, or mechanical products.
• 2 years of experience resolving technical, equipment, and service-related issues.

Responsibilities

• Interface with customers to evaluate needs or concerns and communicate them to Outside Sales Representatives.
• Maintain on-site daily product reporting and analysis to support supply chain controls.
• Source, upsell, and build relationships with existing and potential customers.
• Provide daily support for Outside Sales Representatives’ sales efforts and account maintenance functions.
• Ensure inventory counts are accurate and communicate with warehouse personnel.
• Assist with locating and identifying products on site.
• Enter, review, and release orders to support e-commerce solutions.
• Communicate changes, shortages, and concerns directly to customers and branch management.
• Ensure data in eStock is accurate and up to date.
• Answer current and potential customers’ questions about Vendor-Managed Inventory utilization.
• Perform daily scanning and synchronization tasks.
• Maintain eStock and eCrib VMI labels and webpage revisions to ensure minimum and maximum inventory levels.
• Deliver custom presentations on WESCO LEAN customer value, including Point of Use vending applications, job trailers, WESCO/EESCODIRECT, and ESTOCK.
• Review, control, and release customer orders; report daily customer status; and maintain barcoding and scanning practices for accurate product identification and alignment with WESNET.
• Travel to customer accounts and review product displays on shelves.

Benefits

• Eligible employees may receive paid time off, medical, dental, and vision coverage, and retirement savings plans.
• Eligible positions may include participation in a bonus or sales incentive plan.
• Certain sales roles may offer additional compensation through a commission structure based on sales results.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED